Agenda

Tuesday, September 1
Time | Type | Track | Title | Speaker | Company |
9-11 a.m. | Vendor Showcase | Morning Cuppa Joe | Vendor Showcase | ||
11-11:45 a.m. | Keynote | Power of People | Sunny and Kam Kaila | IT By Design | |
11:45 a.m. -12:30 p.m. | Breakout 1-A | Service | Automate for Success: How To Do More With Less | Travis Brittain | IT Glue |
Breakout 1-B | Leadership | Creating Your Incident Response Plan | Javid Khan | IT By Design | |
Breakout 1-C | Security | The Managed Services Industry Is On Fire! Is It Burning Down or Red Hot With Opportunity? | Eric Torres | Datto | |
12:30-1:15 p.m. | Breakout 2-A | Security | Empowering the Remote Workforce | Cameron Stone | Webroot |
Breakout 2-B | Strategy | The vCIO Myth: How to Make Yourself Indispensable | Gary Pica | TruMethods | |
Breakout 2-C | Marketing | 5 Simple Steps to Delivering a Home-Run Security Webinar | Amelia Paro | ID Agent | |
1:15-2 p.m. | Vendor Showcase | Lunch ‘n’ Learn | |||
2-2:30 p.m. | Keynote | TBD | Rob Rae | Datto | |
2:30-3:15 p.m. | Breakout 3-A | HR | The Guidance Counselor’s Office: Individual Growth Planning | Sara Anderson | Insperity |
Breakout 3-B | Finance | Building Sustainability with Recurring Revenue (The CRO Perspective) | Mike Hanauer | Skout | |
Breakout 3-C | Culture | Gamification Culture: I Triple-Dog Dare You! | Stephen Spiegel | CrewHu | |
3:15-4 p.m. | Breakout 4-A | Service | Automating in the New Normal | Oscar Romero | Kaseya |
Breakout 4-B | Leadership | TBD | Adam Slutskin | Liongard | |
Breakout 4-C | Sales | Breakthrough Selling: The New Method to More Closed Deals and Big Upsells in Business Reviews | Mike Brooks | audIT | |
4-4:30 p.m. | Keynote | Digital Risk: Threats, Opportunities & Strategies to Position Yourself for Success | Matt Solomon | ID Agent | |
4:30-5:15 p.m. | Breakout 5-A | Security | Your Security Journey Starts with You: A Framework for MSPs and Your Clients | Huntress | |
Breakout 5-B | Strategy | Travis Simmons | Sophos | ||
Breakout 5-C | Marketing | Content Marketing Made Easy | Gennifer Biggs | IT By Design | |
5:15-7 p.m. | Vendor Showcase | Happy Hour with our Vendors |
Wednesday, September 2
Time | Type | Track | Title | Speaker | Company |
9-11 a.m. | Vendor Showcase | Morning Cuppa Joe | Vendor Showcase | ||
11-11:45 a.m. | Keynote | Leadership To Inspire | John C. Maxwell | ||
11:45 a.m. -12:30 p.m. | Breakout 1-A | Strategy | Strategy is Bringing the Future into the Present | Arlin Sorensen | ConnectWise |
Breakout 1-B | Finance | TBD | Larry Cobrin | MSPCFO | |
Breakout 1-C | Culture | Leveraging Customer Experience to Better Manage Clients | Colin Knox | SolarWinds | |
12:30-1:15 p.m. | Breakout 2-A | Service | Focus Your Service Delivery Leaders on Delivering | Ketan Patel, Aki Verma | IT By Design |
Breakout 2-B | Leadership | Crisis Communications 101 | Hillary Popejoy and Kam Kaila | Clark Hill Law Firm | |
Breakout 2-C | Sales | Mastering the Power of IT Assessments | Mark Winter | RapidFire Tools | |
1:15-2 p.m. | Vendor Showcase | ||||
2-2:30 p.m. | Keynote | TBD | IT Glue | ||
2:30-3:15 p.m. | Breakout 3-A | Security | A New Approach to Protecting Users Against Ransomware and Zero-Day Exploits | Danny Jenkins | ThreatLocker |
Breakout 3-B | Culture | TBD | Duo | ||
Breakout 3-C | Marketing | Where Next Year’s Growth Will Come From | Kendra Lee | KLA Group | |
3:15-3:45 p.m. | Keynote | TBD | Adam Slutskin | Liongard | |
3:45-4:30 p.m. | Breakout 4-A | Marketing | Fiona May | IT By Design | |
Breakout 4-B | Finance | 4 Levers That Control Service Gross Margin | Rex Frank | Sea-Level Operations | |
Breakout 4-C | Sales | TBD | WatchGuard | ||
4:30-5:15 p.m. | Breakout 5-A | Marketing | TBD | Pax8 | |
Breakout 5-B | HR | Get More from Your Business… Starting with Your People! | Jamison West | ConnectStrat | |
Breakout 5-C | Strategy | How To Release Your Next Big Product | Ryan Bailey | IT By Design | |
5:15-7 p.m. | Vendor Showcase | Happy Hour with our Vendors |