Agenda

Tuesday, September 1

Time Type Track Title Speaker Company
9-11 a.m. Vendor Showcase Morning Cuppa Joe Vendor Showcase
11-11:45 a.m. Keynote Power of People Sunny and Kam Kaila IT By Design
11:45 a.m. -12:30 p.m. Breakout 1-A Service Automate for Success: How To Do More With Less Travis Brittain IT Glue
Breakout 1-B Leadership Creating Your Incident Response Plan Javid Khan IT By Design
Breakout 1-C Security The Managed Services Industry Is On Fire! Is It Burning Down or Red Hot With Opportunity? Eric Torres Datto
12:30-1:15 p.m. Breakout 2-A Security Empowering the Remote Workforce Cameron Stone Webroot
Breakout 2-B Strategy The vCIO Myth: How to Make Yourself Indispensable Gary Pica TruMethods
Breakout 2-C Marketing 5 Simple Steps to Delivering a Home-Run Security Webinar Amelia Paro ID Agent
1:15-2 p.m. Vendor Showcase Lunch ‘n’ Learn
2-2:30 p.m. Keynote TBD Rob Rae Datto
2:30-3:15 p.m. Breakout 3-A HR The Guidance Counselor’s Office: Individual Growth Planning Sara Anderson Insperity
Breakout 3-B Finance Building Sustainability with Recurring Revenue (The CRO Perspective) Mike Hanauer Skout
Breakout 3-C Culture Gamification Culture: I Triple-Dog Dare You! Stephen Spiegel CrewHu
3:15-4 p.m. Breakout 4-A Service Automating in the New Normal Oscar Romero Kaseya
Breakout 4-B Leadership TBD Adam Slutskin Liongard
Breakout 4-C Sales Breakthrough Selling: The New Method to More Closed Deals and Big Upsells in Business Reviews Mike Brooks audIT
4-4:30 p.m. Keynote Digital Risk: Threats, Opportunities & Strategies to Position Yourself for Success Matt Solomon ID Agent
4:30-5:15 p.m. Breakout 5-A Security Your Security Journey Starts with You: A Framework for MSPs and Your Clients Huntress
Breakout 5-B Strategy Travis Simmons Sophos
Breakout 5-C Marketing Content Marketing Made Easy Gennifer Biggs IT By Design
5:15-7 p.m. Vendor Showcase Happy Hour with our Vendors

Wednesday, September 2

Time Type Track Title Speaker Company
9-11 a.m. Vendor Showcase Morning Cuppa Joe  Vendor Showcase
11-11:45 a.m. Keynote Leadership To Inspire John C. Maxwell
11:45 a.m. -12:30 p.m. Breakout 1-A Strategy Strategy is Bringing the Future into the Present Arlin Sorensen ConnectWise
Breakout 1-B Finance TBD Larry Cobrin MSPCFO
Breakout 1-C Culture Leveraging Customer Experience to Better Manage Clients Colin Knox SolarWinds
12:30-1:15 p.m. Breakout 2-A Service Focus Your Service Delivery Leaders on Delivering Ketan Patel, Aki Verma IT By Design
Breakout 2-B Leadership Crisis Communications 101 Hillary Popejoy and Kam Kaila Clark Hill Law Firm
Breakout 2-C Sales Mastering the Power of IT Assessments Mark Winter RapidFire Tools
1:15-2 p.m. Vendor Showcase
2-2:30 p.m. Keynote TBD IT Glue
2:30-3:15 p.m. Breakout 3-A Security A New Approach to Protecting Users Against Ransomware and Zero-Day Exploits Danny Jenkins ThreatLocker
Breakout 3-B Culture TBD Duo
Breakout 3-C Marketing Where Next Year’s Growth Will Come From Kendra Lee KLA Group
3:15-3:45 p.m. Keynote TBD Adam Slutskin Liongard
3:45-4:30 p.m. Breakout 4-A Marketing Fiona May IT By Design
Breakout 4-B Finance 4 Levers That Control Service Gross Margin Rex Frank Sea-Level Operations
Breakout 4-C Sales TBD WatchGuard
4:30-5:15 p.m. Breakout 5-A Marketing TBD Pax8
Breakout 5-B HR Get More from Your Business… Starting with Your People! Jamison West ConnectStrat
Breakout 5-C Strategy How To Release Your Next Big Product Ryan Bailey IT By Design
5:15-7 p.m. Vendor Showcase Happy Hour with our Vendors