Empower Your Team to Lead, Learn, and Grow
From skilled techs to strategic thinkers—develop your team with guided, peer-powered training.
Go Farther Than You Thought Possible—Together
Our Communities of Practice (CoP) program is designed to transform MSP individuals into high-impact team players and future-ready leaders—without pulling your internal resources away from core priorities.
These peer-powered, virtual classrooms bring together MSP professionals from across the industry in small, curated cohorts. Each virtual cohort brings together 8–10 peers from MSPs across the industry—learning, solving, and evolving together. Over 12 months, your future leaders sharpen their skills, expand their mindset, and learn how to lead with clarity and confidence—all while staying connected to real-world service environments.
Why Communities of Practice Programs Matter for MSPs
Built for Individual Growth
Ideal for team members who want to grow beyond their roles and make a lasting impact.
Cohorts of Up to 10 People
Each cohort fosters connection, accountability, and meaningful peer-to-peer learning.
Continuous, Peer-Based Learning
Led by experienced facilitators, learners share insights, overcome challenges, and grow together.
1-Year Commitment. Lifelong Impact
A full-year format gives participants time to absorb, apply, and truly evolve.
Built for Individual Growth
Ideal for team members who want to grow beyond their roles and make a lasting impact.
Cohorts of Up to 10 People
Each cohort fosters connection, accountability, and meaningful peer-to-peer learning.
Continuous, Peer-Based Learning
Led by experienced facilitators, learners share insights, overcome challenges, and grow together.
1-Year Commitment. Lifelong Impact
A full-year format gives participants time to absorb, apply, and truly evolve.
Take the Step on Your Leadership Journey
Program that Build Confidence, Community, and Capability
Leadership CoP
Leadership is a skill—and like any skill, it needs structure, support, and continuous development. Many MSPs have incredible talent already in-house. What they need is the right environment to grow into leadership with purpose.
The Build IT Leadership CoP gives your team the core principles and real-world tools to lead with clarity, consistency, and confidence. It’s practical, peer-powered, and proven to unlock potential at every level.
Your team will walk away with:
- Stronger communication skills
- Smarter, faster decision-making
- Tools to inspire collaboration and trust
- Confidence to lead with purpose
- Real accountability that drives results
Best practices for managing service operations:
- Clear, professional communication
- Proactive problem-solving and prioritization
- Delivering consistent, high-impact service
- Staying aligned with MSP industry standards
Find the Program that Works Best for You.
Real Results from Real MSPs
Rita is passionate about learning and helping us conquer the problems we deal with as an MSP.
In just two days of joining this group, it has moved me into action that I hadn’t taken in almost two years!
The information discussed in our sessions has been very helpful and applicable in my day-to-day work as a Service Manager.
Proud of 15+ years in the MSP channel
10,000+ hours of MSP-specific training delivered
Trainers with real-world MSP experience
Trusted by 100+ high-growth MSPs across the U.S.
Frequently Asked Questions - FAQs
1. How long is each program?
Communities of Practice and Corporate Training both run for 12 months with structured learning milestones. Build IT University is fully self-paced with no time limits.
2. Can we enroll multiple team members?
Yes! Corporate Training is ideal for groups of 10. Build IT U allows unlimited users per company. CoP is limited to one participant per company per cohort to maintain peer intimacy.
3. Do participants receive certifications?
Yes. Participants in all tracks receive completion certificates. Build IT U also includes downloadable proof of learning for individual courses.
4. What kind of support is included?
Programs include coaching, peer learning, and facilitator guidance. You’ll also have access to downloadable templates, tools, and a dedicated support contact.
5. Is the content MSP-specific or general leadership?
Every program is MSP-built and MSP-specific. From service delivery challenges to leadership gaps—we teach what actually works in your business.
