Empower Your Next Generation of MSP Leaders
Build IT University is your one-stop platform to skill up your team, optimize your operations, and accelerate business performance.
Why Build IT?
Built for MSPs:
Programs created by a Master MSP to address your real-world leadership gaps.
Progressive Learning:
Live, cohort-based, and self-paced tracks for every stage of growth.
Tangible Tools:
Downloadable templates, structured coaching, and peer accountability.
Choose the Track that Fits Your Team
Communities of Practice (CoP)
- For high-potential individual contributors preparing for leadership.
- 12-month virtual peer learning experience with monthly sessions.
- One leader per company per cohort.
- Topics Covered: EI, conflict management, communication, accountability.
Corporate Training
- For full leadership teams or functional groups (e.g., Service Managers).
- Cohorts of 10 leaders, 12-month virtual journey.
- Optional in-person facilitation available.
- Tracks for Leadership Development and Service Excellence.
Build IT University (Build IT U)
- On-demand learning for self-paced and cross-functional training.
- 6 content tracks: Leadership, Service, Sales, Finance, Culture, Security.
- Includes templates, recorded sessions, and curated learning paths.
- Tracks for Leadership Development and Service Excellence.
Your Leadership Toolkit
- Actionable templates & real-world resources
- Peer discussion and coaching
- Expert facilitators with MSP experience
- Growth tracking & progress reviews
Choose the Learning Experience that Fits Your Team
| Feature | Communities of Practice (CoP) | Corporate Training | Build IT University (Build IT U) |
|---|---|---|---|
| Who It’s For | High-potential individual contributors | Leadership teams or functional groups (e.g., Service) | Anyone needing flexible, on-demand learning |
| Delivery | Virtual, 12-month cohort-based | Virtual (12 months), with optional in-person sessions | Self-paced, fully on-demand |
| Format | Monthly live sessions + peer collaboration | Structured curriculum, coaching, & accountability | Recorded content, templates, and curated paths |
| Team Size | 1 participant per company per cohort | 10-person cohorts | Unlimited users per company |
| Topics Covered | EI, conflict resolution, communication, more | Leadership or Service Excellence tracks | Leadership, Sales, Service, Finance, Culture, Security |
| Extras | Peer learning, expert facilitators, growth tracking | Customization options, group coaching | Templates, recorded sessions, anytime access |
Rita is passionate about learning and helping us conquer the problems we deal with as an MSP.
In just two days of joining this group, it has moved me into action that I hadn’t taken in almost two years!
The information discussed in our sessions has been very helpful and applicable in my day-to-day work as a Service Manager.
Build Confident, Capable Leads
Let’s build your bench together. From high-potential team members to seasoned managers, Build IT equips your people with the confidence, tools, and community they need to lead effectively.
Frequently Asked Questions - FAQs
1. How long is each program?
Communities of Practice and Corporate Training both run for 12 months with structured learning milestones. Build IT University is fully self-paced with no time limits.
2. Can we enroll multiple team members?
Yes! Corporate Training is ideal for groups of 10. Build IT U allows unlimited users per company. CoP is limited to one participant per company per cohort to maintain peer intimacy.
3. Do participants receive certifications?
Yes. Participants in all tracks receive completion certificates. Build IT U also includes downloadable proof of learning for individual courses.
4. What kind of support is included?
Programs include coaching, peer learning, and facilitator guidance. You’ll also have access to downloadable templates, tools, and a dedicated support contact.
5. Is the content MSP-specific or general leadership?
Every program is MSP-built and MSP-specific. From service delivery challenges to leadership gaps—we teach what actually works in your business.
