{"id":8233,"date":"2025-07-01T12:52:10","date_gmt":"2025-07-01T12:52:10","guid":{"rendered":"https:\/\/itbd.net\/live\/2025\/?page_id=8233"},"modified":"2025-07-01T20:53:32","modified_gmt":"2025-07-01T20:53:32","slug":"unreasonable-hospitality-training-turning-service-into-a-signature-experience","status":"publish","type":"page","link":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/","title":{"rendered":"Unreasonable Hospitality Training: Turning Service into a Signature Experience"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Workshop is an immersive, day-long program that provides an in-depth perspective on the framework and principles of Unreasonable Hospitality through a mix of education, exercises, and experience design sessions.<\/p>

Led by Will Guidara\u2019s team, Billy Peelle & Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles of Unreasonable Hospitality – internally with the company\u2019s culture, and externally in the experiences you are collectively delivering to your guests. The Workshop is filled with practical applications of the lessons in the book and leaves your team equipped with a list of specific, actionable ideas to bring to life.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\"Billy<\/a><\/figure>

Billy Peelle<\/a><\/span><\/h3><\/div><\/div><\/div>
\"Lindsey<\/a><\/figure>

Lindsey Peckham<\/a><\/span><\/h3><\/div><\/div><\/div>
<\/div>
<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Workshop is an immersive, day-long program that provides an in-depth perspective on the framework and principles of Unreasonable Hospitality through a mix of education, exercises, and experience design sessions. Led by Will Guidara\u2019s team, Billy Peelle & Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-8233","page","type-page","status-publish","hentry"],"yoast_head":"\nUnreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live\" \/>\n<meta property=\"og:description\" content=\"The Workshop is an immersive, day-long program that provides an in-depth perspective on the framework and principles of Unreasonable Hospitality through a mix of education, exercises, and experience design sessions. Led by Will Guidara\u2019s team, Billy Peelle & Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Build IT Live\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-01T20:53:32+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/\",\"url\":\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/\",\"name\":\"Unreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live\",\"isPartOf\":{\"@id\":\"https:\/\/itbd.net\/live\/2025\/#website\"},\"datePublished\":\"2025-07-01T12:52:10+00:00\",\"dateModified\":\"2025-07-01T20:53:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/itbd.net\/live\/2025\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Unreasonable Hospitality Training: Turning Service into a Signature Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/itbd.net\/live\/2025\/#website\",\"url\":\"https:\/\/itbd.net\/live\/2025\/\",\"name\":\"Build IT Live\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/itbd.net\/live\/2025\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Unreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Unreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live","og_description":"The Workshop is an immersive, day-long program that provides an in-depth perspective on the framework and principles of Unreasonable Hospitality through a mix of education, exercises, and experience design sessions. Led by Will Guidara\u2019s team, Billy Peelle & Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles […]","og_url":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/","og_site_name":"Build IT Live","article_modified_time":"2025-07-01T20:53:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/","url":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/","name":"Unreasonable Hospitality Training: Turning Service into a Signature Experience - Build IT Live","isPartOf":{"@id":"https:\/\/itbd.net\/live\/2025\/#website"},"datePublished":"2025-07-01T12:52:10+00:00","dateModified":"2025-07-01T20:53:32+00:00","breadcrumb":{"@id":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/itbd.net\/live\/2025\/unreasonable-hospitality-training-turning-service-into-a-signature-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbd.net\/live\/2025\/"},{"@type":"ListItem","position":2,"name":"Unreasonable Hospitality Training: Turning Service into a Signature Experience"}]},{"@type":"WebSite","@id":"https:\/\/itbd.net\/live\/2025\/#website","url":"https:\/\/itbd.net\/live\/2025\/","name":"Build IT Live","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbd.net\/live\/2025\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/pages\/8233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/comments?post=8233"}],"version-history":[{"count":0,"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/pages\/8233\/revisions"}],"wp:attachment":[{"href":"https:\/\/itbd.net\/live\/2025\/wp-json\/wp\/v2\/media?parent=8233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}