Emotional Intelligence at Work: The Real Leadership Advantage

In today’s fast-paced, high-stress environments—especially in tech and service-driven industries—IQ might land the role, but emotional intelligence (EQ) is what drives performance, builds trust, and retains talent.

This high-impact session explores how EQ is not just a “soft skill,” but a measurable, coachable leadership advantage that directly influences conflict resolution, decision-making, and burnout prevention. Through real-world examples and practical tools, you’ll learn how to lead with greater self-awareness, empathy, and resilience.

Led by a COO with deep experience in high-pressure leadership roles, this session bridges research with action—equipping you with immediate strategies to grow emotional intelligence in yourself and your teams.

Learning Outcomes:

• Understand the five components of emotional intelligence and their leadership impact.
• Identify personal emotional triggers and apply self-regulation tools in high-pressure moments.
• Improve conflict resolution, decision-making, and communication through empathy.
• Embed EQ into hiring, performance reviews, and team culture.
• Use EQ strategies to build resilient, burnout-resistant teams.