{"id":10124,"date":"2025-08-06T20:56:23","date_gmt":"2025-08-06T20:56:23","guid":{"rendered":"https:\/\/itbd.net\/live\/?p=10124"},"modified":"2025-08-06T20:56:23","modified_gmt":"2025-08-06T20:56:23","slug":"build-it-live-day-3-the-moment-it-all-came-together","status":"publish","type":"post","link":"https:\/\/itbd.net\/live\/build-it-live-day-3-the-moment-it-all-came-together\/","title":{"rendered":"BUILD IT LIVE Day 3: The Moment It All Came Together"},"content":{"rendered":"<p><span data-contrast=\"auto\">After two days of strategy, momentum, and high-impact takeaways, <\/span><b><span data-contrast=\"auto\">Day 3 at BUILD IT LIVE 2025<\/span><\/b><span data-contrast=\"auto\">, the year\u2019s most anticipated <\/span><b><span data-contrast=\"auto\">MSP conference<\/span><\/b><span data-contrast=\"auto\">, brought something deeper. It was the day things got real: where attendees weren\u2019t just absorbing information, but rethinking the way they lead, grow, and show up for their teams and clients.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This wasn\u2019t about running a better business. It was about becoming the kind of leader who can scale with purpose, clarity, and culture. The kind of growth that\u2019s only possible at a high-caliber <\/span><b><span data-contrast=\"auto\">MSP Summit<\/span><\/b><span data-contrast=\"auto\"> like this one.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">It\u2019s Time to Let Go (Without Losing Control)<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The day kicked off with <\/span><i><span data-contrast=\"auto\">The Great Delegate<\/span><\/i><span data-contrast=\"auto\">, featuring <\/span><b><span data-contrast=\"auto\">Jake Spanberger, Joshua Skeens, and Peter Melby: <\/span><\/b><span data-contrast=\"auto\">three leaders who\u2019ve learned that you don\u2019t scale by doing more. You scale by building trust and building leaders.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">They tackled one of the most common growth killers in the MSP space: the founder who does it all. Their insight was refreshing and direct: delegation isn\u2019t a sign of weakness; it\u2019s a strategy for growth. The session gave leaders permission to step back without stepping away. And you could feel the collective exhale in the room.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Conversations like this are why <\/span><b><span data-contrast=\"auto\">events in MSP<\/span><\/b><span data-contrast=\"auto\"> have become more than just networking opportunities, they\u2019re a chance to reset, recharge, and rebuild how you lead.<\/span><\/p>\n<p><iframe title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7358864922358837248?collapsed=1\" width=\"504\" height=\"400\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">When AI Becomes Revenue, Not Hype<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">From leadership mindset to tech that actually drives results, the conversation shifted to <\/span><i><span data-contrast=\"auto\">AI Unleashed<\/span><\/i><span data-contrast=\"auto\">. <\/span><b><span data-contrast=\"auto\">Gus Van Dender, James Oberhaus, Javid Khan, and Vince Kent<\/span><\/b><span data-contrast=\"auto\"> didn\u2019t sugarcoat the potential or the missed opportunities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">They shared real use cases of how AI is being used by MSPs today to uncover upsell potential, reduce churn risk, and turn generic QBRs into meaningful, insight-driven conversations. This wasn\u2019t a \u201cfuture of AI\u201d panel. It was about the now, and how to make AI a growth lever, not just a buzzword.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Clearly, this wasn\u2019t just your regular AI session, it was an <\/span><b><span data-contrast=\"auto\">MSP Summit<\/span><\/b><span data-contrast=\"auto\"> that ensured you get practical know-how rather than just theory.<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><br \/>\n<iframe title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7358860399426875392?collapsed=1\" width=\"504\" height=\"400\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><span class=\"TextRun SCXW106685259 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\">Culture <\/span><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\">Isn\u2019t<\/span><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\"> What You Say<\/span><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\">; <\/span><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\">It\u2019s<\/span><span class=\"NormalTextRun SCXW106685259 BCX0\" data-ccp-parastyle=\"heading 2\"> What They Feel<\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">Culture came next. Not the kind you write on the wall, but the kind you build in the hallways.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In <\/span><i><span data-contrast=\"auto\">From Words on the Wall to a Way of Life<\/span><\/i><span data-contrast=\"auto\">, <\/span><b><span data-contrast=\"auto\">Mark Kovacevich and Will Nobles<\/span><\/b><span data-contrast=\"auto\"> challenged the crowd to take a hard look at whether their culture is lived. Are your values just statements, or are they systems? Do they show up in behavior, in hiring, in how people feel on a random Tuesday?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Sessions like these are what elevate <\/span><b><span data-contrast=\"auto\">events in MSP<\/span><\/b><span data-contrast=\"auto\"> from tactical to transformational.\u00a0 The kind of shift you can only access at a premium <\/span><b><span data-contrast=\"auto\">MSP conference<\/span><\/b><span data-contrast=\"auto\"> like <strong>BUILD IT LIVE<\/strong>.<\/span><\/p>\n<p><iframe title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7358873919145111552?collapsed=1\" width=\"504\" height=\"400\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Scaling Without Breaking What Matters<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">When <\/span><b><span data-contrast=\"auto\">Habib Malik and Ketan Patel<\/span><\/b><span data-contrast=\"auto\"> stepped on stage for <\/span><i><span data-contrast=\"auto\">Blueprint to $20M<\/span><\/i><span data-contrast=\"auto\">, they weren\u2019t pitching ambition; they were breaking down reality.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Scaling from $5M to $20M isn\u2019t about \u201c10x mindset\u201d fluff. It\u2019s about building infrastructure, protecting margins, and avoiding burnout while still pushing forward. Their session offered a clear, actionable path to scale, with all the hard lessons and real numbers most leaders only learn the hard way.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That\u2019s what sets <\/span><b><span data-contrast=\"auto\">BUILD IT LIVE<\/span><\/b><span data-contrast=\"auto\"> apart in the crowded sea of <\/span><b><span data-contrast=\"auto\">MSP conferences.<\/span><\/b><span data-contrast=\"auto\"> It doesn\u2019t just talk about growth, it shows you how to build it.<\/span><\/p>\n<p><iframe title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7358877582500540416?collapsed=1\" width=\"504\" height=\"400\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Unreasonable, Unforgettable, and Exactly What Attendees Needed<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">The day closed with something truly unforgettable: the <\/span><i><span data-contrast=\"auto\">Unreasonable Hospitality<\/span><\/i><span data-contrast=\"auto\"> workshop, led by <\/span><b><span data-contrast=\"auto\">Billy Peelle and Lindsey Peckham<\/span><\/b><span data-contrast=\"auto\"> from <\/span><b><span data-contrast=\"auto\">Will Guidara\u2019s team<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This wasn\u2019t a keynote. It was an experience! One that reframed how we think about service, about culture, and about the little moments that create loyalty for life. Through immersive exercises, practical frameworks, and powerful stories, attendees walked away with real tools to elevate the way they treat clients and each other.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">These kinds of experiences are rare, but they\u2019ve become the signature of standout <\/span><b><span data-contrast=\"auto\">MSP Summits<\/span><\/b><span data-contrast=\"auto\"> like BUILD IT LIVE: <\/span><b><span data-contrast=\"auto\">now considered one of the most impactful events in MSP each year.<\/span><\/b><\/p>\n<p><iframe title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7358956630417330178?collapsed=1\" width=\"504\" height=\"400\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Because Growth Is Personal<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">As <\/span><b><span data-contrast=\"auto\">Day 3 at BUILD IT LIVE 2025<\/span><\/b><span data-contrast=\"auto\"> came to a close, it was clear this wasn\u2019t just another conference day.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This was the moment many leaders realized they don\u2019t just need better strategies. They need better rhythms. Better relationships. Better questions. Because growth isn\u2019t just about revenue or headcount, it\u2019s about clarity, courage, and choosing to lead in a different way.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">And that\u2019s what makes BUILD IT LIVE more than just another <\/span><b><span data-contrast=\"auto\">MSP Summit:<\/span><\/b><span data-contrast=\"auto\"> it\u2019s a launchpad for your next chapter!<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><span data-contrast=\"none\">That\u2019s a Wrap! Day 3 Delivered.<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If <\/span><b><span data-contrast=\"auto\">Day 3<\/span><\/b><span data-contrast=\"auto\"> felt like the spark, then <\/span><b><span data-contrast=\"auto\">BUILD IT LIVE 2026<\/span><\/b><span data-contrast=\"auto\"> will be the fire.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We\u2019re coming back bigger, bolder, and more transformational than ever. We are already beyond excited to welcome you.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">But until then, relive the energy, reignite your mindset, and get ready to bring the fire to <\/span><b><span data-contrast=\"auto\"><a href=\"https:\/\/itbd.net\/live\/\" target=\"_blank\" rel=\"noopener\">BUILD IT LIVE 2026<\/a>!<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After two days of strategy, momentum, and high-impact takeaways, Day 3 at BUILD IT LIVE 2025, the year\u2019s most anticipated MSP conference, brought something deeper. It was the day things got real: where attendees weren\u2019t just absorbing information, but rethinking the way they lead, grow, and show up for their teams and clients.\u00a0 This wasn\u2019t [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":10125,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-10124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Build IT LIVE Day 3: MSP Leadership Transformation Complete<\/title>\n<meta name=\"description\" content=\"Day 3 of BUILD IT LIVE 2025 delivered transformational MSP leadership insights. 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