{"id":649,"date":"2024-04-23T19:27:21","date_gmt":"2024-04-23T19:27:21","guid":{"rendered":"https:\/\/www.itbd.net\/mastermind\/?page_id=649"},"modified":"2026-04-21T19:27:24","modified_gmt":"2026-04-21T19:27:24","slug":"agenda","status":"publish","type":"page","link":"https:\/\/itbd.net\/mastermind\/agenda\/","title":{"rendered":"Agenda"},"content":{"rendered":"\t\t
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Agenda<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Limited Seats<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tDAY 1 | Monday, April 13\nInternal Operations & Foundations\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Customer Zero – Build AI into your own business first.<\/i><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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8:30 AM | The 90-Day Shift: State of AI & Your Next Move<\/strong><\/p>

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Understand the five major shifts transforming AI adoption and how they impact MSP operations, staffing, and growth strategy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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9:15 AM | AI Governance Framework + Live Security Demos\u00a0<\/span><\/b>\u00a0<\/span><\/p>

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Build your AI Acceptable Use Policy, discover shadow AI risks, and see real security threats demonstrated live.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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10:45 AM | Break<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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11:00 AM | Copilot Governance Masterclass<\/span><\/b>\u00a0<\/span><\/p>

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Learn how to move Copilot from pilot to production with governance, rollout strategy, and scalable service packaging.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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12:30 PM | Lunch<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1:00 PM | Garbage In, Garbage Out: Data Readiness\u00a0<\/span><\/b>\u00a0<\/span><\/p>

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Identify the operational gaps that prevent AI from delivering value and score your current data readiness.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1:30 PM | Build Your AI Vision & Digital Worker Org Chart<\/span><\/b>\u00a0<\/span><\/p>

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Define your 12-month AI vision and identify which roles in your business go digital first.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1:45 PM | Where AI Creates Margin: The Top 10 Use Cases<\/span><\/b><\/p>

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Map the highest-ROI AI applications across dispatch, QA, client intelligence, and self-service with a scoring framework you keep.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2:25 PM | AI Maturity Assessment & Roadmapping<\/span><\/b><\/p>

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Score your current AI maturity, apply the Build\/Buy\/Leave framework, and walk through the client assessment tool live.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3:15 PM | Assemble Your AI Strike Team<\/span><\/b><\/p>

<\/b>Define the AI Ops Leader role, set your internal budget, and identify who owns AI execution in your business.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3:45 PM | 90-Day Internal Deployment Plan + Hot Seats<\/span><\/b>\u00a0<\/span><\/p>

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Build your deployment sequencing, pressure-test it with peers, and leave with a plan you can execute the following Monday.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4:15 PM | Day 1 Wrap<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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6:00 PM | Dinner<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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DAY 2 | Tuesday, April 14
Client-Facing Revenue & Action Planning<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Guide – Turn your internal AI experience into client revenue.<\/i><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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8:30 AM | From Experiments to 10x: Turning AI Capability into Revenue<\/span><\/b>\u00a0<\/span><\/p>

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Learn how internal AI deployment becomes external client pipeline and revenue growth.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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9:30 AM | Break<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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10:00 AM | Packaging, Pricing & 90-Day Go-to-Market Launch<\/span><\/b>\u00a0<\/span><\/p>

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Design AI service offerings with Good\/Better\/Best pricing and build your launch strategy across five service lines.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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12:00 PM | Lunch\u00a0<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1:00 PM | Build Your Ideal Client Persona (ICP)<\/span><\/b><\/p>

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Define a focused ICP with clear buying triggers, a 7-dimension profile, and measurable qualification criteria.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1:30 PM | Build Your AI Marketing Team<\/span><\/b>\u00a0<\/span><\/p>

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Create marketing personas, configure your CLAUDE.md, and set up AI-driven content workflows your team can run.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2:00 PM | Break<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2:15 PM | Build a Real Campaign<\/strong><\/p>

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Develop live campaign assets including email outreach, LinkedIn content, and an AI Readiness Assessment your clients can take.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3:00 PM | AEO Strategy: Getting Recommended by AI Search<\/span><\/b>\u00a0<\/span><\/p>

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73% of B2B buyers now use AI search. Learn how to get your MSP recommended, not just ranked.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3:30 PM | The Revenue Flywheel: Case Studies, Referrals & Expansion<\/span><\/b>\u00a0<\/span><\/p>

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See how MSPs are compounding AI revenue through client retention, referrals, and upsell into expanded service lines.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3:50 PM | Hot Seats & Peer Review<\/span><\/b>\u00a0<\/span><\/p>

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Three volunteers present their work. The room sharpens it.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4:20 PM | Break<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4:30 PM | 30-Day Commitment Planning + Mastermind Peer Group Invitation<\/span><\/b>\u00a0<\/span><\/p>

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Define your first 30-day commitments and learn what\u2019s next through the Build IT Mastermind peer group.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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5:00 PM | Day 2 Wrap<\/span><\/b>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Trying to figure out AI – and how to support our clients – doesn\u2019t have to be a solo mission. The ITBD AI Accelerator gave us access to the right AI coaches with real, hands-on experience, plus a community of MSP peers to learn with, build alongside, and move from ideas to execution faster. The clarity, connections, and collaboration turned AI complexity into real momentum – and the ongoing support is the difference. I\u2019m genuinely glad we joined.<\/p>

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P. Sean Francis – CEO, Technology Assurance Group<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI and automation are the new tech stack – and MSPs who lead now will future-proof their businesses while delivering lasting client value as true thought partners. The ITBD AI Accelerator is expert-led with hands-on AI coaches and backed by a high-caliber MSP peer community, so you move from theory to execution fast and create real outcomes for clients today and long into the future.<\/p>

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Conor Smith – CEO, First Call Computer Solutions<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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I was not sold on AI for my business at first. The ITBD team said, \u2018Try one session and decide.\u2019 After that session, I used AI to build a full business plan and live marketing materials. Now, we are developing an AI-powered service for SMBs.<\/p>

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Andrew Harrover – President, Matrix Computer Consulting<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Agenda Coming Soon secure your seat Limited Seats DAY 1 | Monday, April 13 Internal Operations & Foundations Customer Zero – Build AI into your own business first. 8:30 AM | The 90-Day Shift: State of AI & Your Next Move \u00a0 Understand the five major shifts transforming AI adoption and how they impact MSP […]<\/p>\n","protected":false},"author":1,"featured_media":10841,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-649","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nAgenda | AI Accelerator for MSP Leaders<\/title>\n<meta name=\"description\" content=\"Agenda | AI Accelerator for MSP Leaders\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbd.net\/mastermind\/agenda\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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