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The Value of Creating Success Together in your MSP with Lloyd Fickett

Calling all leaders! There are endless benefits to learning and developing the right leadership skills as your business grows. But where do you start? In this latest episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila speaks with Lloyd Fickett, founder of The Collaborative Way®.

With over three decades of experience, Lloyd has worked with countless companies in practicing this extraordinary way of working while navigating a wide range of market pressures and challenges. Listen as Sunny and Lloyd discuss why adopting this approach can help leaders continue to develop their skills and contribute to business success.

In this episode:

– Learn the 5 practices of The Collaborative Way® and which one is the most important to master

– The value of ‘being for each other and the impact it has on an organization

– How you can take this intentional and strategic way as a leader to ensure great success

– Get advice on how learning and collaboration trickles down to your customers

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!