About IT By Design

IT By Design (ITBD) is the trusted growth engine powering the MSP industry, where people and AI work as one to drive intelligent scale and deliver confident, profitable growth.

Our Purpose

To build a strong community & add value to our colleagues, peers, and partners.

Our Mission

To become the trusted growth engine powering the MSP industry by staying ahead of cybersecurity, AI, and every innovation that follows, so our colleagues, peers, and partners grow with confidence and stronger profitability.

Our Vision

To be the partner every MSP leader turns to when the industry shifts, building a future where people and technology work as one to deliver intelligent scale, stronger margins, and lasting enterprise value.

ITBD by the Numbers

Worldwide Facilities

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Team Members

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Years Serving MSPs

Annual Build IT LIVE Conferences

Our journey

Our founders

For two decades, we’ve built ITBD with a strong sense of community firmly rooted in our principles and values. We’ve grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held it allows us to always make the decisions that are best for our partners and our community.

We look forward to getting to know you better when you join our ITBD family.

Plus, we’re huggers. What more could you want?

ITBD leadership

Our core values

Awards

Each of us at IT By Design is guided by our shared mission – “Building our communities with a passion for excellence.”

We strive to be an organization where relationships are built on mutual trust and respect. Result? We keep earning awards and recognition worldwide for our commitment to excellence as an employer and a trusted technology partner.