Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2021 CRN MSP 500 & Pioneer 250
◆ 2021 Channel Partners Excellence in Digital Services Award
◆ Great Place To Work Certified 2020
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2020 MSP 501
◆ 2020 CRN Next Gen Leaders
◆ 2020 CRN Women of the Channel
◆ 2019 MSP501
◆ 2019 CRN Women of the Channel
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
Let’s Be Friends
Awards and Recognition!
IT By Design
1 hour ago
"Talent, help desk and NOC provider IT By Design is developing Team GPS, a cloud-based application that is designed to help MSP employees on their career journeys. Among the capabilities to note: Team GPS helps MSPs to manage their employees; job performance and satisfaction; workforce culture; and overall business planning, according to Kam Kaila, president of IT By Design."
Check out the entire article on Team GPS here: hubs.ly/H0XzG3C0
You can test drive Team GPS here: itbd.net/team-gps/#contact ... See MoreSee Less
IT By Design Debuts New HR Software for MSP Channel - IT By Design
hubs.ly
Talent, help desk, and NOC (network operations center) provider IT By Design is developing Team GPS, a cloud-based application that is designed to […]Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
2 days ago
Strategize, engage, and manage your people with #TeamGPS!
We are bringing to you a full-service platform that merges disparate tools to engage and retain customers and employees, helping your #MSP drive profitability. Curious to learn more? Go to hubs.ly/H0XndQC0 and #bookademo. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
3 days ago
Do you want to hear some incredibly inspirational stories about personal transformation and how it can positively impact your MSP business? In this episode of Sunny's Silver Linings, listen as Ross Brouse shares how a great transformation he experienced in his childhood has helped him in his professional life.
Ross is the President and COO of Continuous Networks, LLC, which offers personal IT consulting, hardware procurement and provisioning, and MSP services built upon its advanced cloud technologies and expertise. Ross will teach you about his “Atomic Habits” and “Time Utilization” process, both which helped him substantially grow his business.
You can watch the full episode here: itbd.net/the-difference-between-time-management-and-time-utilization-with-ross-brouse/
#podcast #msp #mspchannel ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
3 days ago
Our Build IT LIVE '21 wrap-up video is here! We had the BEST week with our MSP Channel friends and family; it's hard to believe it's already over!
Couldn't make the event this year? Don't miss out on next year's fun. Register now for Build IT LIVE '22: hubs.ly/H0XgzcL0 #buildit ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
4 days ago
Check out ChannelE2E's newest article on #builditlive21: MSP Partner Community Rises on the Hudson River: Build IT Live 2021 Recap
hubs.ly/H0X95pR0 ... See MoreSee Less
MSP Partner Community Rises on the Hudson River: Build IT Live 2021 Recap | ChannelE2E
hubs.ly
MSP market growth, evolution & community engagement on display at Build IT 2021 conference, hosted by IT By Design.Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
1 week ago
In this new era of remote and hybrid workforces, #TeamGPS can help engage, reward, and manage your people effectively. Learn more about our performance management solution that we launched at #builditlive21 - hubs.ly/H0WBwhk0 ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook