Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
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IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2021 CRN MSP 500 & Pioneer 250
◆ 2021 Channel Partners Excellence in Digital Services Award
◆ Great Place To Work Certified 2020
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2020 MSP 501
◆ 2020 CRN Next Gen Leaders
◆ 2020 CRN Women of the Channel
◆ 2019 MSP501
◆ 2019 CRN Women of the Channel
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
Let’s Be Friends
Awards and Recognition!
IT By Design
31 minutes ago
Is your next level ready to lead? Get ready to grow your leaders of tomorrow with our Communities of Practice!
In the Build IT Communities of Practice Leadership Group, your leaders will learn The 5 Levels of Leadership from one of the best – Rick VanDermyden, a John Maxwell Team Coach. Rick offers a practical framework for leadership development, teaching skills that equip leaders at any level to grow and become more effective, resulting in increased company revenue, employee effectiveness, and workplace harmony.
Check out this great opportunity here: hubs.ly/H0KZwlG0
#cop #leadership #MSP #buildit #builditlive ... See MoreSee Less
Leadership Training for MSPs - Peer Groups
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Leadership Training for MSPsDo you want your leaders to reach their full potential? Then you must do more than just go through life by default in hopes that they will learn what they need along the wa...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
3 days ago
Check out our brand new Sunny's Silver Linings podcast!
ITBD CEO Sunny Kaila speaks with Harbinder Khera, Global CEO & Founder of Mindmatrix- the leader in direct and channel enablement software. With over 20 years of experience leading his company to success, Harbinder shares his secret behind what really makes a business profitable and how sales and marketing roles have evolved over the years. Get invaluable advice that you can start implementing today to grow your MSP.
- How the core values of Leadership translates to the culture of an organization
- The roles of Sales and Marketing may not be what you think
- How has the funnel changed?
- Learn the most effective marketing to drive engagement, upsell and retain your customers
- You’ve made the decision to hire a dedicated marketer - now what? How to get started
You can check out the full episode here: itbd.net/sales-marketing-in-the-msp-channel-the-secrets-behind-making-maintaining-a-profitable-bu...
#marketing #sales #leadership #experience #ITBD ... See MoreSee Less
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IT By Design
4 days ago
#ThrowbackThursday
In 2019, our IT By Design team had the wonderful opportunity to visit Hope House, which provides emergency housing and resources for mothers and children who are currently homeless.
This photograph is a testament to how happy the team was to spread joy and love in the form of toys and scrumptious food! Thank you, Hope House, for having us!
#itbd #hopehouse #teamwork ... See MoreSee Less
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IT By Design
5 days ago
Have you guys heard about our brand new MSP Compass? It's an innovative service designed to help today’s MSP business leaders to accelerate the growth of their businesses, leveraging an experienced CIO team and a proven blueprint to drive consistent business outcomes.
Check out our blog about the service here: hubs.ly/H0KBjh90
Interested in our MSP Compass vCIO services? Learn more @ hubs.ly/H0KBjGJ0
#MSP #MSPCompass #vCIO #ITBD #ITByDesign #RMM #SBD ... See MoreSee Less
IT By Design Launches MSP Compass - IT By Design
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IT By Design has launched MSP Compass, virtual CIO consultative services for MSPs seeking to become more competitive and achieve hyper-growthShare on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
6 days ago
Constantly learning, innovating, and improving is vital to success. Build IT University makes achieving greatness in your organization easy!
Rather than spending your time tracking down trusted resources and slogging through business books, MSP leaders can find curated, high-quality, MSP-specific content in one place, with fresh educational offering each week! Layered throughout is the networking, accountability, and experience of being part of a community with your peers!
Check out our brand new university here @ hubs.ly/H0KvJ0y0 to become a lifelong learner!
#Biu #builditu #MSP #buildituniversity #itbd #itbydesign ... See MoreSee Less
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IT By Design
6 days ago
Our IT By Design Team is heading to Orlando for the Robin Robins IT Sales and Marketing Boot Camp May 11-14! If you are looking for MSP talent solutions to help your business scale—staffing, NOC, SOC, RMM Admin, or Helpdesk—let’s talk!
Want to chat with us at Robin Robbins? Set up a meeting here: hubs.ly/H0Kvtr_0 ... See MoreSee Less
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