Can’t Find the Talent to Grow Your MSP?

Our talent solution options are custom-built for MSPs by an MSP.


Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.


For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values.  We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.

Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.

That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.

Plus, we’re huggers. What more could you want?

We look forward to getting to know you better when you join our ITBD family.

Sunny & Kam Kaila
Founders, IT By Design

Why Partner with ITBD?

When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.

Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.

Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.

◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp


Our Events

Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A

IT By Design at a glance


◆  Headquartered in Jersey City, NJ
◆  Offices in Noida and Chandigarh, India
◆  Passion for our partners (and great music videos!)
◆  500 amazing teammates and we’re growing!

Join Us


◆  100% Channel Focused
◆  Global footprint with MSP partners around the world
◆  Annual Partner Retreat Experience

Want to Join the Party?


◆  2021 CRN MSP 500 & Pioneer 250
◆  2021 Channel Partners Excellence in Digital Services Award
◆  Great Place To Work Certified 2020
◆  2020 CRN MSP 500 & Pioneer 250
◆  2020 MSP 501
◆  2020 CRN Next Gen Leaders
◆  2020 CRN Women of the Channel
◆  2019 MSP501
◆  2019 CRN Women of the Channel
◆  CRN MSP 500

Learn More About ITBD

Earning Your Trust

Let our partners explain why ITBD

Let’s Be Friends

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3 days ago

IT By Design

Check out this awesome episode of Sunny’s Silver Linings podcast with Jack Daly! ... See MoreSee Less

3 days ago

IT By Design

Check out Amelia Paro ridin' in her pink wheels to Build IT LIVE from the great state of Virginia!

Are you coming to Build IT? Use code KAMSAYS399 for a discount when you register!
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4 days ago

IT By Design

Looking for a new role? IT By Design is hiring! We are looking forward to expanding our sales team. If you are looking for a new role, with a community that is all about "Paying It Forward" apply now:

#joinourteam #wearehiring #saleshiring #werehiring #seniorsales #msp
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4 days ago

IT By Design

Still on the fence about attending Build IT LIVE in August? You won't be after you see our incredible lineup of speakers for the event!

Our speakers include:
- Rob T Rae, Datto Inc..
- Adam Slutskin Liongard
- Steven Rex Frank Pax8
- Arlin Sorensen ConnectWise
- Kyle Hanslovan Huntress Labs
- Jack Daly Sales Coach
- Gary Pica TruMethods

And if that wasn't enough to get you to register, did we mention we're hosting a PRIVATE dinner for our MSP friends on Statue of Liberty Island?

You can register now using code KAMSAYS399 for a discount:

#buildit #builditlive #statueofliberty
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4 days ago

IT By Design

Check out this awesome screengrab we took of Jack Lincourt from Microtime Computers Inc. using our new Build IT LIVE background! We can't wait to see you at the event, Jack!

Not registered? You can register here:

Use code: KAMSAYS399 for a big discount!

#buildit #builditlive #ITBD
... See MoreSee Less

5 days ago

IT By Design

You are not going to want to miss the biggest channel event of the year: BUILD IT LIVE! Did we mention we're hosting a once-in-a-lifetime PRIVATE dinner on Statue of Liberty Island? Join us Aug. 30th - Sept. 1st in person. You're in for a "trip".

Register now:

#ITBD #BuildIT
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Awards and Recognition!