Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
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IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ Great Place To Work Certified 2020
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2020 MSP 501
◆ 2020 CRN Next Gen Leaders
◆ 2020 CRN Women of the Channel
◆ 2019 MSP501
◆ 2019 CRN Women of the Channel
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
Let’s Be Friends
Awards and Recognition!
IT By Design
2 days ago
Is your existing security solution causing you unnecessary stress? Let us fix that! IT By Design’s Shield lets you choose from standalone SOC monitoring, SOC + NOC services, or bundled SNOC monitoring and remediation for full support. Unlock all our new great features at hubs.ly/H0F3hJG0
#SOC #security #SNOC ... See MoreSee Less
SOC Services - IT By Design
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SOC Services Protect Your Clients 24×7 with ShieldIf security alerts, monitoring and remediation are bogging down your service to customers and driving your engineering team around the bend, we can h...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
2 days ago
Have you heard about our new online university, Build IT U? This program is a 3-tier, membership-based community focused on MSP excellence through educational content, shared best practices, and peer-to-peer accountability.
Our university offers fresh, relevant, forward-thinking courses, focused on nine essential business topics and delivered by industry experts. Check us out now @ hubs.ly/H0F3szy0
Also, follow and like our new Facebook page @ Build It U! ... See MoreSee Less
Build IT University - Online University for MSPs, By an MSP
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Build IT University is a 3-tier, membership-based community focused on driving MSP excellence through educational content and shared best practices.Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
2 days ago
So many MSPs struggle with their identity. Knowing what makes your MSP different is essential to your strategy. In this session hosted by ITBD CEO Sunny Kaila, Rob LaFave, COO of ICS, discusses what he’s learned as he built the service delivery infrastructure for ICS, an MSP that specializes in managed IT, communications infrastructure, and both physical and digital security solutions.
• Don’t try to be all things to all people—you’ll never be a trusted advisor and a jack of all trades
• Define what good looks like for your individual MSP—then focus your team on those goals
• Focus on the future and be intentional about growing your next level of leaders today
Watch the full episode at: itbd.net/carve-out-your-niche-to-stand-out-from-the-crowd/ ... See MoreSee Less
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IT By Design
3 days ago
At IT By Design, we understand the impact an outage could have on your customers, and we’re here to help! Have you heard about our NOC Solutions?
• Reliable Uptime: Three flexible options deliver on SLAs that exceed standard levels, and provide five 9s uptime
• Layer on RMM: If you don’t have or don’t want to manage your own RMM tool, we offer our own RMM solution. that integrates with any of the 3 NOC options
• Fully Integrated Protection: Bundle our SOC solution for SOC + NOC service, or go all the way with SNOC monitoring and remediation.
If you’re ready to streamline your monitoring and management with a trusted partner like ITBD, let’s talk! hubs.ly/H0F2GBR0 ... See MoreSee Less
Learn More About the Ultimate MSP Solution
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For a while now, we have been hearing from our partners that vendor management across multiple tools has become increasingly troublesome for MSPs. If you haven't heard yet, we're doing our best to all...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
4 days ago
New year, same MSP Staffing issues? IT By Design can help!
We have some incredible talent to help you bounce back from the impact of 2020. Our #MSPStaffing services provide engineers trained to work in your MSP tools after you interview vetted candidates selected for your unique MSP needs.
Learn more about our Staffing Solutions now at hubs.ly/H0DShVF0
#MSP #mspstaffing #Hiring #Staffing ... See MoreSee Less
Staffing Services - IT By Design
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MSP Staffing Services MSP Dedicated StaffingGood people are hard to find. As your talent partner, we find and train your next MSP team member. Not only is our talent university educated, they are trai...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
4 days ago
Have you heard about our Communities of Practice? At IT By Design, we’ve developed CoPs to help bring together groups of people who share a passion for learning, development, growth, and improvement in one of our 9 domain subjects, including:
• Culture
• Finance
• Human Resources
• Leadership
• Marketing
• Security
• Sales
• Services
• Strategy
Do you want to learn more about our BuildIT Peer Groups? See all the details @ hubs.ly/H0DSbnt0
#peergroups #builditu #strategy #leadership #community ... See MoreSee Less
Build IT Peergroups - Communities of Practice | Build IT University
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Build IT Peergroups' mission is all about education—paired with engaging forums for MSPs to deepen expertise with a shared focus on innovationShare on FacebookShare on TwitterShare on Linked InShare by Email
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