Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2019 MSP501
◆ 2019 Women in Technology
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
IT By Design
3 hours ago
Have you heard about ReBuild IT Program? Our recovery stimulus program is giving back $200k to struggling MSPs. Check if your MSP fits the criteria at hubs.ly/H0qL85H0
#MSP #rebuildit #BestOfUs ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
6 hours ago
#TechTuesday
24x7 Helpdesk from IT By Design will help your MSP identify and work on gaps in client support – freeing up your team for bigger, better things.
Learn more at hubs.ly/H0qKyKz0
#helpdesk #ITSupport #MSP ... See MoreSee Less
Helpdesk Services - IT By Design
hubs.ly
Helpdesk Services Two levels of gray-labeled helpdesk support keep your clients (and your team) smiling with better than 70% first-call resolution. We can help your days go more smoothly with 24×7 su...Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
9 hours ago
In unprecedented times like these, learn how can you encourage your team to give their best without feeling pressured and monitored. Our CEO Sunny Kaila offers tips on being mindful of unconscious bias and providing learning opportunities virtually. Read on - hubs.ly/H0qL6_F0
#BestOfUs #leadershiplessons ... See MoreSee Less
How not to monitor, but Lead WFH Teams - IT By Design
hubs.ly
The ongoing Coronavirus crisis has impacted world economies, businesses, and people alike. Amid all the challenges and changes that organizations […]Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
1 day ago
Join us as we remember and honor our heroes. Let's use today to count our blessings and stand proud.
#memorialday ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook
IT By Design
2 days ago
We are looking for a qualified marketing professional to join our team. An ideal candidate will have a good understanding of the MSP channel community. The focus of this role is social media marketing, creating and executing email nurture campaigns, and lead generation. *This position can be remote for individuals that reside outside of the NYC area in Eastern or Central time zones.
Please email matt.mills@itbd.net if you are interested in learning more. ... See MoreSee Less
Share on FacebookShare on TwitterShare on Linked InShare by Email
Comment on Facebook