Can’t Find the Talent to Grow Your MSP?

Our talent solution options are custom-built for MSPs by an MSP.

WHAT WE DO

Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.

We Are ITBD

For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values.  We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.

Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.

That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.

Plus, we’re huggers. What more could you want?

We look forward to getting to know you better when you join our ITBD family.

Sunny & Kam Kaila
Founders, IT By Design

Why Partner with ITBD?

When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.

Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.

Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.

◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp

LEARN MORE ABOUT OUR SOLUTIONS

Our Events

Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A

IT By Design at a glance

Community

◆  Headquartered in Jersey City, NJ
◆  Offices in Noida and Chandigarh, India
◆  Passion for our partners (and great music videos!)
◆  500 amazing teammates and we’re growing!

Join Us

Partners

◆  100% Channel Focused
◆  Global footprint with MSP partners around the world
◆  Annual Partner Retreat Experience

Want to Join the Party?

Awards

◆  2021 CRN MSP 500 & Pioneer 250
◆  2021 Channel Partners Excellence in Digital Services Award
◆  Great Place To Work Certified 2020
◆  2020 CRN MSP 500 & Pioneer 250
◆  2020 MSP 501
◆  2020 CRN Next Gen Leaders
◆  2020 CRN Women of the Channel
◆  2019 MSP501
◆  2019 CRN Women of the Channel
◆  CRN MSP 500

Learn More About ITBD

Earning Your Trust

Let our partners explain why ITBD

Let’s Be Friends

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2 days ago

IT By Design

Did you get a chance to listen to Wednesday's episode of Sunny's Silver Linings? Our guests this week are Team GPS's Vikram Kanitkar and Ryan Bailey. You can check out the full episode here: hubs.ly/Q012FMpZ0 ... See MoreSee Less

3 days ago

IT By Design

#ThrowbackThursday Our President, Kam Kaila, poses for a picture with some of our partners at our #buildit '21 Partner Appreciation Dinner in August!

Did you attend Build IT this year? Register now for Build IT '22: hubs.ly/Q012yVh_0
... See MoreSee Less

4 days ago

IT By Design

The biggest business challenge for 2022 will regard people – the employees who make your business tick. But with the employment landscape changing drastically amid The Great Resignation, how do you retain your team – especially the “stars” – to save you time, money, and keep your operations running smoothly and profitably?

This Sunny’s Silver Linings podcast featuring Vikram Kanitkar and Ryan Bailey covers many critical areas and solutions addressed by IT By Design’s Team GPS, an innovative employee/client engagement platform. Learn how it can measure a team member’s job satisfaction and performance, recognize and reward them for a job well done, and provide other ways to prevent them from seeking greener pastures.

You can watch the full episode here: itbd.net/what-is-team-gps-itbds-newest-employee-engagement-service/

You can also listen on any streaming service where you get your podcasts! #podcast #MSPPodcast
... See MoreSee Less

4 days ago

IT By Design

Today, Deepak shares his thoughts on his work anniversary with IT By Design. Keep up the great work, Deepak!

Want to work somewhere you love? Check out our jobs page: hubs.ly/Q012pBGb0
... See MoreSee Less

Awards and Recognition!