Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2019 MSP501
◆ 2019 Women in Technology
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
IT By Design
15 hours ago
For MSPs>>The number of phishing scams and ransomware attacks has skyrocketed as attackers continue to prey on the emotions surrounding a crisis.
Dave Kleinatland, Senior Security Engineer from Huntress, will join Todd Billiar, Director of Channel at IT By Design, to tell you how cyberattacks are escalating, and how to turn those attacks into opportunity. Register at hubs.ly/H0q_Mj10 ... See MoreSee Less
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IT By Design
18 hours ago
#TechTuesday
If you are an MSP that wants to earn brownie points for being proactive and keep a continuous eye across all environments, learn more about NOC services at hubs.ly/H0q_HB90
We help you monitor and manage your clients’ technology, from desktops to servers and everything in between.
#NOC #ITSupport ... See MoreSee Less
NOC Services - IT By Design
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NOC Services Day or night, solving your client’s issues with urgency is our sole focus. Three options for NOC support provides the perfect fit for your particular needs, plus our team has a special ...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
19 hours ago
For MSPs >> Are you ready to lead your teams back into our “new normal?” Our CRO Kam Kaila offers some tips on “new world” culture and engagement at hubs.ly/H0q_Gdw0 ... See MoreSee Less
Is Your MSP Organization Really Ready for the Recovery? - IT By Design
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As the reality of a recovery and heading back to the office creeps closer, it’s been obvious to many MSPs that we aren’t going back to normal.Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
4 days ago
Alert for MSPs >>Did you know? The number of phishing scams and ransomware attacks has skyrocketed as attackers prey on the emotions surrounding a crisis.
Dave Kleinatland, Senior Security Engineer from Huntress, will be joined by Todd Billiar, Director of Channel at IT By Design to educate you and your team on these scams. Register at hubs.ly/H0qLcsP0 ... See MoreSee Less
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IT By Design
4 days ago
Need MSP staffing, 24x7 NOC, helpdesk support, or professional services to optimize your Datto, Kaseya, and ConnectWise tools?
We’ve got it all, from one MSP to another. Set a virtual meeting with one of our sales representatives at hubs.ly/H0qL5Dm0 ... See MoreSee Less
Contact Us - IT By Design
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Contact Us We can’t wait to start working with you (Really!) Tell us a little bit about yourself, ask any questions you have, and someone from Team ITBD will get right back to you. I am looking for:...Share on FacebookShare on TwitterShare on Linked InShare by Email
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