Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2019 MSP501
◆ 2019 Women in Technology
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
IT By Design
11 minutes ago
Is recovering lost revenue your business' top priority? Invest in a multi-tiered support system to improve your reputation and service levels with your clients. Our CSAT score is 97%.
Learn more about our #helpdesk services at hubs.ly/H0srbG-0
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Helpdesk Services - IT By Design
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Helpdesk Services Two levels of gray-labeled helpdesk support keep your clients (and your team) smiling with better than 70% first-call resolution. We can help your days go more smoothly with 24×7 su...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
3 hours ago
Join thought leaders like John C. Maxwell and industry experts for two inspiring days of learning, networking, and accessing the necessary tools your MSP needs to grow in 2020 and beyond.
Now Virtual-> Sept. 1-2 | Register at hubs.ly/H0srcW60
#BuildIT20 #MSP ... See MoreSee Less
Build IT Virtual Registration
hubs.ly
While we sure would rather see everyone in person Sept. 1-2, we get it. This year needs to be about healthy gatherings, so we’re taking our amazing MSP educational event Build IT 2020 virtual for on...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
2 days ago
#WeAreHiring
Calling MSP sales specialists! We are looking for a qualified sales professional to join our team. An ideal candidate is experienced selling products and/or services to the MSP community, and deep understanding of the channel. The focus of this role is to acquire new customers and close business. *This position can be remote for individuals that reside outside of the NYC area in Eastern or Central time zones.
Check hubs.ly/H0sn9T30 if you are interested in learning more. ... See MoreSee Less
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IT By Design
3 days ago
Get the latest insights on key MSP trends, challenges, and opportunities. With an agenda full of educational, collaborative sessions, you’ll learn everything you need to help your business grow, right from the comfort of your home. Sept. 1-2
Register for #BuildIT20 at hubs.ly/H0snhfx0 ... See MoreSee Less
Build IT Virtual Registration
hubs.ly
While we sure would rather see everyone in person Sept. 1-2, we get it. This year needs to be about healthy gatherings, so we’re taking our amazing MSP educational event Build IT 2020 virtual for on...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
3 days ago
Join thought leaders for two inspiring days of learning, networking and developing the tools necessary to grow business—today and tomorrow. 25+ breakout sessions, zero product pitches.
Register for #BuildIT20 virtual at hubs.ly/H0snhfp0 ... See MoreSee Less
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