Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2019 MSP501
◆ 2019 Women in Technology
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
Innovation Technology By Design
20 hours ago
We are looking for Advance System Administrators (L2) to join our team. This role is for you if you have excellent desktop troubleshooting skills, minimum 4 years experience in international end-user tech support (desktop, server and network support), and minimum 4 years experience in L2 technical support in two of the following: Active Directory, Office 365, WINTEL, system/connectivity troubleshooting, virtualization/cloud, firewalls, routing/switching and DR/server backup apps.
To apply, visit our career page (hubs.ly/H0tfVbZ0). ... See MoreSee Less
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Innovation Technology By Design
2 days ago
Team #ITByDesign wishes you all a very happy #RakshaBandhan. ... See MoreSee Less
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Innovation Technology By Design
3 days ago
Observe, Ponder, and Reflect! Recognize the importance of being aware of your business' strengths and weaknesses in post-quarantine economy. Our CEO Sunny Kaila has great content for MSPs at hubs.ly/H0t0qj-0
#leadershiplessons ... See MoreSee Less
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Innovation Technology By Design
5 days ago
An event like #BuildIT20 is unique in the industry, providing our MSP community the most comprehensive toolkit and platform to exchange peer-knowledge. Did we mention 25+ breakout sessions, access to templates designed by industry stalwarts, and a keynote from famous John C. Maxwell?
Note: This year's MSP-first event is virtual and free. Register at hubs.ly/H0t0s060
#TheITBDDifference #itbydesign ... See MoreSee Less
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Innovation Technology By Design
5 days ago
#BuildIT20 #itbydesign
48-hours of non-stop learning and countless tools and templates you can use in your business right away.
This year's educational event is virtual, offering everyone the opportunity to dive deep into MSP trends and tools in a series of detailed, expert-led workshops.
Register for free at hubs.ly/H0t0rl60 ... See MoreSee Less
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