Can’t Find the Talent to Grow Your MSP?

Our talent solution options are custom-built for MSPs by an MSP.


Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.


For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values.  We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.

Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.

That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.

Plus, we’re huggers. What more could you want?

We look forward to getting to know you better when you join our ITBD family.

Sunny & Kam Kaila
Founders, IT By Design

Why Partner with ITBD?

When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.

Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.

Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.

◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp


Our Events

Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A

IT By Design at a glance


◆  Headquartered in Jersey City, NJ
◆  Offices in Noida and Chandigarh, India
◆  Passion for our partners (and great music videos!)
◆  500 amazing teammates and we’re growing!

Join Us


◆  100% Channel Focused
◆  Global footprint with MSP partners around the world
◆  Annual Partner Retreat Experience

Want to Join the Party?


◆  Great Place To Work Certified 2020
◆  2020 CRN MSP 500 & Pioneer 250
◆  2020 MSP 501
◆  2020 CRN Next Gen Leaders
◆  2020 CRN Women of the Channel
◆  2019 MSP501
◆  2019 CRN Women of the Channel
◆  CRN MSP 500

Learn More About ITBD

Earning Your Trust

Let our partners explain why ITBD

Let’s Be Friends

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54 minutes ago

IT By Design

We have big goals for 2021, and we’re looking for amazing professionals to join our team. If you’re looking for a new challenge with a people-centric MSP company that is all about investing in its team and empowering their success, let’s talk.
Open U.S. roles: Campaign Marketing Manager, Virtual Executive Admin Assistance, Global Human Relations Director, and Account Executive
Learn more here:
#hiring #msp #marketing #sales #jobs
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8 hours ago

IT By Design

The hiring process can be stressful on both sides—employers looking for the right fit for their company’s needs, both skillsets and culture fits while applicants are doing their best to stand out in the crowd. In this episode, Sunny Kaila and Todd Billiar share their top tips they have learned in their combined 40+ years of MSP experience.

Watch the full episode:
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1 day ago

IT By Design

OK, maybe we’re a little biased, but we think our partners are the BEST! We see their success as a true measure of our success, and we love sharing their journey. Watch this partner success story from ITCubed and hear how their engineer Matthew became an indispensable part of their MSP team! #partnership #MSPsuccess #staffing
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1 day ago

IT By Design

We constantly hear from MSPs that finding the right talent at the right time is one of the biggest challenges they face. Let our MSP Staffing do the heavy lifting for you! We can provide the engineers you need without breaking the budget. Plus, they will work seamlessly with your existing NOC team.

Our MSP Staffing solutions include:
• Engineers that are thoroughly trained to work in your preferred MSP tools
• Interview-vetted candidates mapped to your unique MSP needs.
• Tested and guided onboarding ensures a smooth transition and rapid ROI

Want to learn more about what IT By Design can offer your MSP? Visit us @ #MSP #mspstaffing #NOC
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Awards and Recognition!