Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2019 MSP501
◆ 2019 Women in Technology
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
IT By Design
3 hours ago
#ITSupport - #Helpdesk for #MSPs
Has your MSP outgrown your in-house support capabilities? Connect with a reliable helpdesk partner for 24x7 availability and 97% CSAT Score.
Free up your techs’ time at hubs.ly/H0yJ86g0 ... See MoreSee Less
Helpdesk Services - IT By Design
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Helpdesk Services Two levels of gray-labeled helpdesk support keep your clients (and your team) smiling with better than 70% first-call resolution. We can help your days go more smoothly with 24×7 su...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
6 hours ago
With the threat landscape continuing to evolve, driven by current events and greedy hackers, most MSPs know they must keep their clients safe. But how do you grow from an MSP to an MSSP? Join Al Alper, CEO of Absolute Logic, an MSP in Connecticut, and CyberGuard360, a channel-only company providing advanced cybersecurity platforms to MSPs, as he talks security, hiring, and keeping you and your clients safe with IT By Design CEO Sunny Kaila.
• Tips for hiring the right cybersecurity experts (and where to find them!)
• Must-knows for selling security
• Standing out in a crowded security field
• Do this to retain your cybersecurity team in a hot job market ... See MoreSee Less
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IT By Design
1 day ago
From our CEO's Desk >>
As your business navigates the current economy, thinking outside of the box can enable your team to look for alternative solutions to complex business recovery challenges.
Learn how encouraging creativity in your business can help your talent see the bigger picture and focus on issues with a deeper business impact. Read tips to inspire and promote creativity in your business at hubs.ly/H0yJjC_0 ... See MoreSee Less
6 Ways to Inspire and Promote Creativity in Your Business - IT By Design
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Creativity and thinking outside of the box can enable your team to look for alternative solutions to complex business recovery challenges.Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
1 day ago
#New | We all know how essential effective marketing is for any high-growth MSP. But, are you using the best practices while engaging with your prospects and nurturing existing customers?
#builditu has many MSP-focused courses that can help you with compelling messaging, creative content, and thoughtful #marketing campaigns. Choose your membership option at hubs.ly/H0yJ85W0 ... See MoreSee Less
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IT By Design
2 days ago
#NewProduct
Is your MSP strategically equipped to handle today's ever-evolving landscape of products, vendors, and new technology? Worry not! #mspcompass can help transform your MSP practice.
Let our vCIO team help you build a custom technology blueprint so your MSP can drive desired business and revenue outcomes in the next 3-5 years. Learn more at hubs.ly/H0yJmY90 ... See MoreSee Less
MSP Compass - IT By Design
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MSP Compass Transform Your Businesswith MSP CompassWith MSPs facing an ever-changing landscape of products, vendors, new technology, plus the unique business needs of your clients, we will keep you co...Share on FacebookShare on TwitterShare on Linked InShare by Email
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