Can’t Find the Talent to Grow Your MSP?
Our talent solution options are custom-built for MSPs by an MSP.
WHAT WE DO
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We Are ITBD
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
Alongside loyalty, we understand that trust and partnership are essential to any business success, and that’s our commitment to you. When we say “solutions built for MSPs, by an MSP,” we aren’t just talking the talk. We’ve spent time in the MSP trenches just as you have—and we treat each customer of yours as if they are one of our own.
That is exactly how we’ve grown this business—with people first. We are small but mighty, and we definitely have the most caring and committed team in the business.
Plus, we’re huggers. What more could you want?
We look forward to getting to know you better when you join our ITBD family.
Sunny & Kam Kaila
Founders, IT By Design
Our Journey
Why Partner with ITBD?
When we say “Built for an MSP, by an MSP,” we are talking about the mindset, the passion, and the commitment to getting it done—no matter what.
Our understanding of “what good looks like” comes from having been an MSP that knew how to deliver high-quality services quickly and under pressure.
Having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfect for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
Our Events
Educational Webinars ◆ Meet Us on the Road ◆ Tech Talk Q&A
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IT By Design at a glance
Community
◆ Headquartered in Jersey City, NJ
◆ Offices in Noida and Chandigarh, India
◆ Passion for our partners (and great music videos!)
◆ 500 amazing teammates and we’re growing!
Partners
◆ 100% Channel Focused
◆ Global footprint with MSP partners around the world
◆ Annual Partner Retreat Experience
Awards
◆ Great Place To Work Certified 2020
◆ 2020 CRN MSP 500 & Pioneer 250
◆ 2020 MSP 501
◆ 2020 CRN Next Gen Leaders
◆ 2020 CRN Women of the Channel
◆ 2019 MSP501
◆ 2019 CRN Women of the Channel
◆ CRN MSP 500
Earning Your Trust
Let our partners explain why ITBD
Did You Hear?ITBD in the News
Let’s Be Friends
Awards and Recognition!
IT By Design
13 hours ago
Did you attend our Build IT Virtual event in 2020? I have good news for you! This year, our Build IT LIVE Event will be held Aug. 1-3 in Jersey City. We are so excited to welcome Gary Vaynerchuk as our main keynote speaker, as well as many other great names in the industry.
Register now @ hubs.ly/H0DSbjN0 to save your spot! #builditlive #garyvee #MSP #mspeducation ... See MoreSee Less
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IT By Design
20 hours ago
Today, we celebrate the incredible life and legacy of Dr. Martin Luther King, Jr. #mlkday ... See MoreSee Less
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IT By Design
4 days ago
We have big goals for 2021, and we’re looking for amazing professionals to join our team. If you’re looking for a new challenge with a people-centric MSP company that is all about investing in its team and empowering their success, let’s talk.
Open U.S. roles: Campaign Marketing Manager, Virtual Executive Admin Assistance, Global Human Relations Director, and Account Executive
Learn more here: hubs.ly/H0Dml_r0
#hiring #msp #marketing #sales #jobs ... See MoreSee Less
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IT By Design
4 days ago
Managing multiple vendors and solutions to support your customers can create a huge burden for MSPs. Our NOC support team can help!
Our NOC team services your customers as if they were ours, provides Tier 1,2, and 3 level support, and takes those pesky bounced tickets off your to-do list. Need help picking the right NOC? Check out our ultimate MSP bundle: NOC + RMM + SOC hubs.ly/H0DQs9M0 ... See MoreSee Less
We have the solution for your NOC needs
hubs.ly
Managing multiple vendors and solutions to support your customers can create a burden for MSPs, particularly small shops without extra bandwidth for what can be a time-consuming process. NOC providers...Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
4 days ago
The mere mention of marketing can cause many SMBs business leaders to tremble in their loafers, but don’t you worry. With the help of our MSP-focused online university, #BuildITU, your team can become marketing gurus. Check out our ever-growing course list for marketing, and get starting today @ hubs.ly/H0Dml-t0
#marketing #MSP #lifelonglearners ... See MoreSee Less
Courses -
hubs.ly
Best practices captured in customizable templates, checklists, scorecards, and more—you can use them immediately in your MSP.Share on FacebookShare on TwitterShare on Linked InShare by Email
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IT By Design
4 days ago
The hiring process can be stressful on both sides—employers looking for the right fit for their company’s needs, both skillsets and culture fits while applicants are doing their best to stand out in the crowd. In this episode, Sunny Kaila and Todd Billiar share their top tips they have learned in their combined 40+ years of MSP experience.
Watch the full episode: bit.ly/394mv0g ... See MoreSee Less
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