GROW. SCALE. THRIVE. At Build IT LIVE September 18-20

MSP Talent Solutions | Support Resources for MSPs


Help Your MSP Business Reach Its Next Level of Success

Career training and business development for growing MSPs.


Get everything you need to help your business reach its full potential.





Professional training opportunities designed for today's MSP businesses

Whether you want to streamline, expand or scale your MSP business, gaining the competitive edge comes down to having a highly engaged team to achieve your objectives.

Training that team requires time and resources that most MSPs don’t have.

Build IT offers a suite of services to help you nurture your talent so they can develop the business and leadership skills needed to optimize your MSP.

Train, nurture & inspire your MSP team

3 career development opportunities and countless ways to succeed

Grow the team you need to grow your business. Build IT’s Communities of Practice and Corporate Training Programs offer live peer-to-peer learning opportunities for your team.

  • Give your top talent the professional development opportunities they're looking for

  • Learn from top industry leaders and business experts

Learn about our customized programs for individual businesses, like yours.

Join us for our annual live event

Build IT LIVE was designed by an MSP for MSPs. We offer 3 days of incredible presentations and training exclusively designed for participants.





...just see ya later!

This one-of-a-kind event offers practical business insights you can apply to your business immediately.

Build IT LIVE 2023 will be in Orlando, Florida.

Tickets are selling fast!

Build IT University offers a wealth of resources to help MSP businesses improve their operation and train their staff. Developed by industry leaders and specific to the needs of MSP operations, Build IT University gives you and your team learning opportunities exactly when and where you need them the most.

  • Access hundreds of customizable tools and templates to improve your systems and processes

  • Give your team on-demand access to skill development and training

Discover what top MSPs do to build thriving teams:


We do the research, so you don’t have to! New studies on how to efficiently grow your MSP are released constantly! Every Tuesday, Rita Hayre, Chief Learning Officer at Build IT, shares helpful information and tools that will help your MSP thrive!

You’ll laugh, you’ll cry, you’ll learn. If you know Kam Kaila, President of IT By Design, you know she talks straight. Every Wednesday, Kam shares something she’s learned that has helped her and her husband build a successful business for the past 20 years!

Every Thursday, Sunny Kaila, CEO of IT By Design, and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve success in the channel.

Nick Polite
Christopher Sumner
Nick Polite

What they are saying

I have very much enjoyed my Communities experience. I've been involved with the Service program.The information discussed in our sessions has been very helpful and applicable in my day to day work.

Nick Polite

Christopher Sumner

What they are saying

Rita is passionate about learning and helping us conquer some of the problems we deal with in Managed Services by the level detail she puts into her presentations. It's provided value enough for me to want to continue on with the program. Thanks again!!

Christopher Sumner