Kam Kaila
Kam Attwal-Kaila is a visionary Partner and President at IT By Design, where she has been a cornerstone since 2005. As ITBD’s Brand Ambassador, she drives the company’s global brand expansion and champions its Community initiatives. Kam is the powerhouse behind Build IT, a transformative channel event that equips MSPs with essential tools, templates, and scorecards to fuel their growth.
Her impact extends far beyond ITBD. Kam’s expertise has earned her prestigious accolades, including multiple Woman of the Channel and Power 70 honors, as well as Inclusive Leader of the Year and Influencer of the Year titles. She is a prominent voice in the IT channel, delivering cutting-edge educational content at major events, webinars, and through influential publications. Her weekly newsletter, Candid Kam, offers valuable insights on life and leadership, further showcasing her commitment to empowering others.
With advanced degrees from Rutgers University and the New Jersey Institute of Technology, Kam combines academic excellence with practical experience. A dedicated mother of three, she balances her professional achievements with active involvement in her family and community, exemplifying leadership both at home and in the wider world.
Sessions:
In today’s AI-driven, efficiency-focused world, MSPs are racing to optimize everything—except leadership. We promote people into leadership roles without training, without accountability, and without systems to support their growth. The result? Misalignment, burnout, and stalled team performance.
In this powerful keynote, Kam Attwal-Kaila challenges MSPs to stop treating leadership as a job title and start building it as an operating system. You’ll learn how to identify and develop leaders who can thrive in a fast-changing environment—and walk away with a fresh perspective on what your team truly needs to succeed.
Because the future of teamwork isn’t just about smarter tools. It’s about stronger leaders.
If you're waiting until the annual review to address performance issues—you're way too late. This session will show you how to create a culture of continuous performance feedback, real accountability, and clear outcomes—without creating fear or resentment.
