Bruce McCully

CSO, Galactic Advisors

Bruce McCully is the world’s leading authority on how MSPs can successfully generate recurring revenue by leveraging third-party security and cyber compliance assessment services. Bruce grew his own MSP business from zero to $8.5 million before cashing out in January 2020. He then launched Galactic Advisors, a technology and services company that has enabled hundreds of MSPs to replicate his proven formula for success with training, sales support, content resources, and a turnkey assessment service that’s ideal for generating both passive income and upselling opportunities.

Sessions:

AI at Work: Designing Teams that Thrive in the Age of Intelligence

AI won’t replace your team—but MSPs who leverage it well will.

The conversation around AI is shifting from hype to execution. This session gets real about how AI is already transforming MSP operations—from ticket handling and reporting to vCIO enablement and risk analysis. But the real differentiator? How you design your team to work alongside AI.

This panel explores how leading MSPs are rethinking org charts, reskilling roles, and building team cultures that embrace intelligent automation. Learn what AI should handle today, what it shouldn’t touch yet, and how to build a human+digital workforce that drives performance and retention.

The $925,000 MSP Mistake – And Why You’re Probably Making It Right Now

MSPs are getting sued. A lot.

Data breach lawsuits have doubled in the last 90 days. Clients aren’t just blaming hackers anymore—they’re blaming you. And if you think your airtight contracts, E&O insurance, or cyber policy will save you, you’re about to learn the hard way. One wrong move turns your insurance from a trustworthy safety net into a noose.

Here’s the kicker: You’re probably already making these five mistakes. Hidden liabilities. Security gaps. Cyber insurance loopholes designed to deny your claims. One of these screw-ups just cost an MSP $925,000. Will you be next?

Don’t sell another security contract—or sign another client—until you sit in this session. Because if you don’t know the rules, you’re already losing the game.