Ed Pawlowski

Chief Operating Officer, Meriplex

Ed Pawlowski is a seasoned leader in Enterprise and Mid-Market IT, recognized for transforming businesses, M&A, and managing global infrastructure and application services. His career showcases strategic vision and detail-oriented execution, driving successful projects focused on employee satisfaction, client sentiment, and profitability.

Ed has an extensive 28 year background in building and leading global teams through his previous experience at IBM, Wipro, and Rackspace Technology. He currently serves as the Chief Operating Officer at Meriplex whereby he’s tapping into his experience to bring an enterprise client experience to the MSP landscape through standardization, simplification, and a relationship first approach.

 

Sessions:

The smartest growth isn’t net-new—it’s net-more.

In today’s margin-conscious MSP economy, the most successful providers are mastering the art of expanding client relationships through layered services—from cybersecurity and compliance to CX, mobility, and beyond. But expansion without operational alignment can break even the best-intentioned business.

This panel of industry leaders will share how they’ve built scalable, cross-functional delivery teams that support deeper client penetration without bloating overhead. Learn what it really takes to land smarter, expand faster, and command your market niche.