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CEO, EastWest Health
CEO & Founder, IT By Design
Sunny Kaila is the CEO of IT By Design, which he founded and grew into a global IT solutions leader. His journey embodies the American Dream, achieved through determination and strategic vision. A recognized thought leader, Sunny hosts the podcast “Sunny’s Silver Linings” and has authored influential books like “Talentpreneurship” and “Building Winning Global Teams.” He also leads the “Life By Design” program, which focuses on intentional living for entrepreneurial leaders. Sunny combines visionary leadership with a strong commitment to community engagement and philanthropy, inspiring others across the IT industry and beyond.
CEO, Focus Technology
VP, Meriplex Communications
AREA OF EXPERTISE:
• M&A
• Growing a business
• Creating a Legacy
• If I knew then what I know now…
Growth Alchemist, Seedspark
• Vision is the ability to spot opportunities others miss and turn them into strategy.
• Capability is recognizing and maximizing your existing strengths and resources.
• Reach is expanding your influence through intentional relationships and networks.
Chad also created the ISO framework—Identify, Structure, Optimize—to guide entrepreneurs in transforming collaboration into a strategic advantage. This approach helps businesses spot friction, build aligned partnerships, and drive sustainable growth.
With more than 50 ventures launched and recognition on the Inc. 5000, Chad brings deep experience and a practical lens to every partnership. Through SEEDSPARK’s CoLAB model, he and his team have helped entrepreneurs across North America build value through collaboration—equipping them with the systems, tools, and relationships needed to grow with intention.
If you’re ready to turn your potential into progress and collaborate in a smarter, more scalable way, connect with Chad at seedspark.com.
AREA OF EXPERTISE:
• Turn Competitor into your client
• Competitive Advantage
• Growth on Limited Budget
Team Strategist, Strategic Coach
MSP Chief, Rhone Risk
AREA OF EXPERTISE:
• Scaling MSP operations and service lines
• Building and monetizing cyber insurance programs
• AI strategy and automation for MSPs
• Revenue engine design and go-to-market leadership
• Risk and compliance advisory for MSP clients
• Bridging cybersecurity services with insurance value
CEO, FM22 Coaching & Consulting
AREA OF EXPERTISE:
• Brand Strategy
• Personal Branding
• Professional Branding
• AI Marketing
• Purpose-Driven Culture
COO, Meriplex Communications
Ed Pawlowski is a seasoned leader in Enterprise and Mid-Market IT, recognized for transforming businesses, M&A, and managing global infrastructure and application services. His career showcases strategic vision and detail-oriented execution, driving successful projects focused on employee satisfaction, client sentiment, and profitability.
Ed has an extensive 28 year background in building and leading global teams through his previous experience at IBM, Wipro, and Rackspace Technology. He currently serves as the Chief Operating Officer at Meriplex whereby he’s tapping into his experience to bring an enterprise client experience to the MSP landscape through standardization, simplification, and a relationship first approach.
COO - R3, LLC
Beth Leonard, COO at R3, is an award-winning speaker with 30+ years in IT, InfoSec, compliance, and process improvement. She’s known for her insights on governance, quality, and customer satisfaction, and is active in global forums. Beth is also a passionate Neuroendocrine (NET) cancer advocate, shaping research and awareness through leading organizations like INCA and CCF.
AREA OF EXPERTISE:
CEO, Logically
For over 20 years, Joshua Skeens has been a noteworthy leader in the Cybersecurity and Information Technology industry. In his role as Chief Executive Officer at Logically, Joshua is passionate about taking a proactive customer-centric approach to protecting customers’ environments and securing their organizations for the future. Joshua joined Logically through the acquisition of Cerdant where Skeens played a pivotal role in taking the company from a 4-person security start-up to a 70-person cybersecurity company powerhouse before exit. Over the past two decades, Skeens held multiple executive leadership roles such as CEO, COO and CTO while overseeing Managed Services, Professional Services, Operations, and Cybersecurity. Skeens takes a personal interest in elevating talent within the organization and empowering people to develop both personally and professionally. During his time at Cerdant, Skeens created Cerdant University, a company training program dedicated to education around personal and professional growth.
AREA OF EXPERTISE:
Speaker Coach & Speechwriter, Cesar Cervantes
Cesar Cervantes is a public speaking coach and speechwriter based in Houston, TX. He started his journey as a stand-up comedian, was featured on Comedy Central, and appeared in several Hollywood movies. He then taught comedy in the theatre department at Colorado College before becoming a professional speaker. Cesar has served as a speaker coach at multiple TEDx locations across three continents. He now leads Top Talks and his speaker mentorship program. He’s an avid tennis player and loves being a dad even more than he loves tacos.
AREA OF EXPERTISE:
VP of Mergers and Acquisitions, New Charter Technologies
Partner, Drakestar
Sam has over 15 years of experience in M&A, finance, and strategic advisory for technology and services companies. He has led 50+ complex sell-side transactions, working with founders and investors across IT Services/MSPs, FinTech, Cybersecurity, and RegTech. Sam began his career in IT and launched his own venture before transitioning to investment banking. Since 2006, he has held roles at firms including BNP Paribas, Pharus Advisors, Marlin & Associates, and Equiteq, combining technical expertise with financial strategy. Today, Sam is a Partner at Drake Star, a boutique tech investment bank, where he co-leads the FinTech, SaaS, and Digital Services verticals. He’s passionate about helping founders scale, raise capital, and prepare for strategic exits.
AREA OF EXPERTISE:
CEO, EOS
Mark O’Donnell is a highly successful entrepreneur, CEO, and Expert EOS Implementer. He is the current Visionary and CEO of EOS Worldwide and has also served as Head Coach for the company. With over 100 companies under his belt, Mark has helped numerous companies achieve their goals and get what they want from their businesses.
As a serial entrepreneur, Mark has founded and sold multiple successful businesses. His passion for helping people live their ideal lives led him to his current mission of assisting 1,000,000 people with tools like those found in the Entrepreneurial Operating System (EOS).
Mark is a lifelong learner and an alumnus of Albright College, Northeastern University, and The Wharton School at the University of Pennsylvania. He lives outside Philadelphia, PA, with his wife, mother-in-law, three children, and his one-hundred-pound dog, Blue.
AREA OF EXPERTISE:
Chief Strategy Officer, Focus Technology
I’m Ahmed Fadili, Chief Strategy Officer at Focus Technology, where I help lead growth, transformation, and service excellence for MSPs. With over 20 years of experience in the IT industry, my strengths lie in strategic planning, scaling operations, M&A, revenue growth, and building strong service delivery models. I’m passionate about helping MSPs drive profitability and create a sustainable competitive edge.Let me know if you need anything else from me. I’m excited to contribute!
AREA OF EXPERTISE:
VP - Strategy & Transformation, IT By Design
AREA OF EXPERTISE:
• Business Strategy and Transformation.
• Scaling with profitability.
• Most Important Numbers and Drivers.
CEO, MSPCorp
AREA OF EXPERTISE:
• Scaling operations
• M&A
• AI strategy
• Cybersecurity services
• Building sales teams
CEO & Founder, CyberGuard360
AREA OF EXPERTISE:
• His latest works focus on AI’s transformative role in the IT, cybersecurity, compliance, legal and financial services industries.
CEO, ScalePad
Chris is a recognized technology leader, strategist and investor. He has been actively involved in the MSP industry since 2002 having led, acquired and exited multiple businesses. Through his investment firm, Chris has created and invested in several high-growth software and services companies. As chairman of the board, Chris oversees the long-term strategy and execution at ScalePad.
AREA OF EXPERTISE:
Executive, HaloPSA
Tim joined Halo in 2018 as employee #11 of the now 250+ working at Halo, and is one half of the two Tim’s that started HaloPSA in 2019.
Tim has achieved a number of awards and recognition in the channel over the years, including being named as CRN® Channel Chief and being recognised in the Channel Partners™ Circle of Excellence as Channel Leader of the Year.
Currently with 10+ years of B2B SaaS experience, with over 2.5k+ partners helped and 10,000+ hours of sessions logged – Tim works with new teams to help them move away from legacy ways of working, and drive the most value out of using a modern unified workspace such as Halo.
Recently, Halo has experienced over 100% growth for the 8th year in a row, and is now servicing 5,000+ MSPs across 75+ countries.
AREA OF EXPERTISE:
Founder & CEO, Transacta Capital
Harjit is the Founder and CEO of Transacta Capital, a boutique advisory firm helping clients build inorganic growth strategies globally. Transacta is known in the industry to help companies grow by finding targets and adding capabilities.
Previously, Harjit led corporate and m&a strategy for KiwiTech. KiwiTech is the largest tech for equity in exchange for services business model in North America. Harjit played a key role by helping KiwiTech grow in-organically. KiwiTech has a portfolio of over 750+ tech startups across North America, committed to helping entrepreneurs build their dream tech startups.
Harjit is a Strategic Advisor to TigerBridge capital, a broker-dealer based out of New York, advising EB5 issuers and investors in the real estate industry. Harjit has Series 7, 63, 79 and 24.
Harjit enjoys golf and volleyball in his spare time. He lives in New Jersey with his family.
AREA OF EXPERTISE:
Managing Partner, Executive,
Strategic BD– F12.net
Michael Contento is a Managing Partner at F12.net, where he focuses on Corporate Development and Business Innovation. F12.net is a leading provider of comprehensive IT platforms designed to eliminate the risk and complexity that often accompany IT engagements.
Prior to joining F12.net in 2021, Michael was the CEO of My Blue Umbrella, an MSP he founded in 1996. The company helped businesses drive productivity and profitability through digital transformation and automation.
Michael is a serial entrepreneur with active ventures across IT, real estate, and pharmacy retail, and currently owns multiple businesses in each vertical.
He serves on several boards, including the for-profit board of Martello Software, and not-for-profit organizations such as Give A Mile and DASCH. He also previously served over five years on the National Board of Big Brothers Big Sisters of Canada.
Michael is the founder of Do Amazing Things — a charity supporting new mothers through education and empowerment. The organization’s mission is simple: Do AMAZING Things.
His coaching philosophy is shaped by his proprietary ELAN framework and Live on 4 mindset, both focused on helping leaders grow boldly, make intentional decisions, and live with purpose.
In 2020, he authored The Bottom Line: What You Need for Success in Business, Leadership, and Life, an Amazon instant bestseller.
AREA OF EXPERTISE:
Managing Partner for Gertsburg Licata and Founder/CEO for ExitPath Partners
Mr. Gertsburg helps entrepreneurs exit on their own terms, monetize value, and exploit opportunities they didn’t know they had. He is an attorney with over twenty-five years of experience, having represented private, public, and non-profit organizations in business disputes ranging from commercial, contract, and real estate matters to employment and shareholder cases. Early in his career, he worked at two major regional law firms, litigating before courts and arbitration panels nationwide. In 2006, he became the first General Counsel for Broadvox, a large VoIP company, and led its legal department through corporate restructurings, M&A, employment matters, and litigation management for ten years. Mr. Gertsburg later founded the Gertsburg Law Firm and now serves as CEO of ExitPath Partners, a middle market intermediary firm.
AREA OF EXPERTISE:
Founder,
Scalable MSP
Darren Strong is a seasoned leader in the MSP industry with over 20 years of hands-on experience building, scaling, and transforming managed service businesses. He is the founder of the award-winning Scalable MSP, a company that supports more than 1,000 MSPs each year through strategic consulting and systems implementation.
With a deep focus on business strategy, operational efficiency, and technology innovation, Darren is dedicated to helping MSPs unlock greater profitability and performance. His approach blends giving real, no-nonsense, and real-world advice that MSPs can actually use in today’s fast-evolving market.
Known as a true Go-Giver, Darren is passionate about sharing knowledge without holding back. Whether he’s working one-on-one with partners or speaking to audiences around the world, his commitment to transparency and value-driven leadership shines through. His sessions are packed with actionable insights, hard-earned lessons, and a genuine desire to help others thrive.
AREA OF EXPERTISE:
CEO & Founder, Alternative Payments
Baxter Lanius is the CEO and Founder of Alternative Payments, a leading payments platform purpose-built for MSPs. He started Alternative Payments to help MSPs get paid faster, while providing transparency and clarity into their finances. Previously, we was an investor in IT services at Apollo Global. At Apollo, he invested in TechData, TD Synnex, Optiv Security and Presidio, to name a few. Prior to Apollo, Baxter was an Associate at Victory Park Capital, where he was the interim CEO of numerous operating companies, including Yalla Mediterranean and Katy Industries. He lives in New York with his wife, Charlotte, and dog, River.
Sr. Cybersecurity Counsel, Galactic Advisors
Jackson Stephens, Esq. is Galactic Advisors’ Sr. Cybersecurity Counsel where he assists clients in managing their legal liability and developing incident playbooks. Jackson spent the first 10 years of his career as a U.S. Navy JAG Officer before joining the U.S. Department of Justice as a federal prosecutor. In that role, he led the investigation and prosecution of cybercrimes, including network intrusion, ransomware, and darkweb vending. He served on the DOJ’s Computer Hacking and Intellectual Property team as well as coordinated the District of Arizona’s eLitigation transformation. Prior to joining Galactic, Jackson served as a crisis and litigation consultant for companies experiencing data security incidents. Note: Jackson cannot provide individual legal advice but is able to provide general information about cybersecurity law and the topics below.
Areas of expertise:
VP of Community and Channel of Liongard
Brook is currently the Vice President of Community and Channel at Liongard, but began her career in IT in the corporate sector running departments all over the US, from small businesses all the way to multi billion dollar companies. She later moved to the MSP space and really found her niche in IT. Starting from the ground up, she has worked in all aspects of an MSP from dispatch to engineer to project management to vCIO to COO. Rebuilding MSPs while working as a consultant allowed her to help hundreds of people and companies be able to grow and mature. While consulting she found the Channel of the MSP world and realized there was even more to learn, new ways to be able to give back to the community and a whole new area to conquer. Since joining the Channel, she has found a new space to be passionate about her love of IT and an avenue to help those passions grow to fruition.
Brook works relentlessly to bring a spotlight to women in the channel and technical space by pushing events and planners to include women on keynotes and major panels. She also teaches sessions on everything from how to grow your MSP to hiring and retaining women to rebuilding your help desk and leadership development. In addition, she consults with various vendors on GTM strategies solutions.
She is the chair of the NA Women in Tech Council for GTIA, NA Executive Council member for GTIA, 2025 CRN Channel Chiefs for North America, 2025 CRN Channel Leader for EMEA, 2025 GTIA Women in Tech Leadership Award winner, 2023 CRN Woman on the Rise and is a global, award-winning speaker.
AREA OF EXPERTISE:
VP Partner Enablement, Inforcer
Jake Carroll currently serves as Vice President of Partner Enablement at inforcer, where he helps Managed Service Providers turn complex MS 365 based service offerings into clear, business result focused narratives that drive pipeline and conversion.
Jake’s career includes 16 years at Autotask and Datto, where he played a pivotal role in building and scaling one of the most successful sales engines in the MSP software space. During his tenure, he led teams, coached account executives, and helped MSPs better position and sell their services.
As a recurring guest on the MSP Business School podcast, Jake shares practical insights on sales strategy, prospecting, pipeline building, social selling, and how to blend automation with personalization to drive engagement. He has helped countless MSPs improve sales messaging, outreach, and close rates.
Jake brings together the discipline of sales process with the creativity of business result focused story telling—helping MSPs and SaaS providers tell stories that sell. Whether coaching, presenting, or building sales programs, he equips teams to communicate value with confidence and clarity.
AREA OF EXPERTISE:
CEO, Five Rivers IT, Inc.
Sarabjit brings over 20 years of experience in the IT services industry. In 2008, after 8 years at Transbeam, a NYC based ISP, Sarabjit left his position as Director of Enterprise IT Services to launch Five Rivers IT. He was soon joined by his long-term colleague and friend, Dmitry Feldman. Together they were able to put together a strong and robust offering of Managed IT Services. Being an engineer himself, Sarabjit brings together a unique combination of technology and business acumen providing a 360-degree perspective to their client’s needs.
Sarabjit earned his Bachelors of Computer Science and Applied Math, followed by a Masters in Computer Science, both from New Jersey Institute of Technology.
AREA OF EXPERTISE:
CEO, Vector Choice Technology Solutions
Defying generations of his lineage of agricultural capitalists in Eastern North Carolina, Will Nobles traded his bulldozer for a corner office when he decided to pursue his own million-dollar legacy in the IT industry. Will has built his claim over the last 27 years, attaining multiple degrees and certifications that have earned his company, Vector Choice, accolades such as The Best And Brightest Companies To Work For (Atlanta), Titan 100, Inc. 5000, and MSP 501.
As a result, he is an author and speaker who enlightens audiences on the industry’s recommended precautions regarding cybercrime, and as a highly regarded Cyber Security Expert. He has appeared in 2 Cyber Crime Documentaries on Amazon Prime, many news stations on TV and streaming online, numerous podcasts and has co-authored multiple books about Cyber Security and Compliance. He has won multiple awards, including the prestigious Community Involvement Award from Kaseya.
Will has worked with a variety of industries including many Fortune 500 companies. Since founding Vector Choice in 2008, Will and his team have grown the firm to become one of the leading Managed Security Service and Compliance Providers in the country. Will often speaks and writes about IT challenges and topics and is a sought-after guest on topics such as leadership, business growth, and cyber security. Will is the champion of his clients and is constantly working to align Vector Choice’s services with the company’s Core Values.
Will loves to give back to his community, where he is a member on the CEO Council of Kaseya and he is the Vice President of Client Coaches at Technology Marketing Toolkit. Through these avenues, he continues to encourage and facilitate the improvement of so many MSPs by enlightening their business owners on many facets of the MSP world.
Will lives in Atlanta, Georgia with his wife, three children, and their dog. He enjoys coaching his children’s sports teams and traveling with family.
Areas of expertise:
CEO, Netgain Technology
Sumeet Sabharwal is the CEO of Netgain Technology, a PE-backed, vertically focused Managed Services Provider serving the Healthcare, Legal, and Accounting industries. Over the past five years, he has led the company through a period of record revenue and EBITDA growth, expanded into high-demand segments like cybersecurity, and achieved industry-leading levels of client satisfaction.
With more than three decades of experience in high-growth technology and services businesses, Sumeet combines entrepreneurial vision with operational rigor. Prior to Netgain, he led Navisite, a cloud hosting and managed services venture, where he successfully transformed the business into a next-generation multi-cloud managed services provider. His career includes leadership roles at several global IT services companies, where he played a critical role in international expansion and service delivery transformation. Earlier in his career, he also co-founded an IT consulting firm focused on the Financial Services sector, highlighting his entrepreneurial roots.
A graduate of Cornell University with dual degrees in Electrical Engineering and Computer Science, Sumeet is passionate about applying technology to unlock business value, aligning go-to-market strategies with evolving customer needs, and cultivating a high-performance culture.
President, RJ Young
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