Ahmed Fadili
As the Chief Strategy Officer at Focus Technology, Ahmed Fadili brings over 20 years of expertise in the IT industry, specializing in strategic vision execution, service delivery models, and Mergers and Acquisitions (M&A). His leadership has driven significant business growth, operational efficiency, and digital transformation.
With a proven track record of growing businesses, increasing revenue, and driving sales, Ahmed leverages the latest technologies and industry trends to establish competitive advantages for clients. Passionate about growth and go-to-market strategies, he continuously seeks innovative approaches to expand market reach and enhance sales performance.
Sessions:
Your clients want faster answers, smarter service, and better experiences—but your team is already stretched thin. Enter AI. In this session, we’ll explore how AI can amplify your customer experience: from predictive ticketing to conversational bots that don’t sound robotic. Learn how AI can enhance your human touch, not replace it.
