Alex Golden
Enterprise Solutions Architect, HaloPSA
Alex is a Product Specialist at HaloPSA, a leading provider of PSA software for MSPs worldwide. With two years of experience at HaloPSA, Alex began on the service desk, transitioned to a role in client onboardings, and now plays a key role on the product team. In addition to contributing to product development, he continues to lead onboardings for some of the largest MSPs across the U.S. and internationally. Alex is passionate about helping MSPs streamline their operations and maximize the value they get from HaloPSA.
Sessions:
Discover how AI can revolutionize the way MSPs approach sales and project delivery in this practical session focused on automation. Learn how to leverage AI to auto-generate detailed Statements of Work (SoWs) from client requirements, and automatically convert them into structured projects with tasks—ready for execution. Drawing from real-world onboarding experience with some of the largest MSPs globally, Alex will walk through the design and implementation of these time-saving workflows. Whether you're looking to reduce manual effort, improve consistency, or scale your service delivery, this session will equip you with actionable insights to bring AI-driven automation into your sales and project processes.
