Ashley Green
Ashley is a seasoned IT professional with a proven track record of driving customer success and organizational growth in the technology space. With nearly four years of hands-on experience, Ashley began her journey as one of the first five employees in the U.S. office of Halo, playing a key role in its early expansion and success.
Starting in support and consultancy, Ashley has worked directly with clients to tailor Halo’s powerful service management platform to diverse business needs. This deep technical foundation provided her with a unique, user-centric perspective that continues to shape her strategic approach today.
Now leading the U.S. sales team, Ashley brings a rare blend of technical expertise and customer insight to every conversation. Known for their collaborative style, integrity, and deep understanding of both the product and the industry, Ashley is passionate about helping organizations solve complex challenges and maximize the value of their IT investments.
Sessions:
AI Dashboarding: See What Matters, When It Matters - explore the transformative role of artificial intelligence in real-time decision-making for managed service providers (MSPs). As service expectations grow more complex and customer demands evolve rapidly, the ability to visualize key metrics at the moment they matter becomes mission-critical. Halo stands at the forefront of this evolution, distinguished as the only MSP platform recognized in the Gartner Magic Quadrant for AI in service delivery. This recognition underscores Halo leadership in leveraging AI to enhance operational intelligence. By integrating AI-powered dashboards, teams can gain instant visibility into service performance, ticket trends, resource utilization, and potential risks—enabling proactive interventions before issues escalate. These real-time insights drive faster resolution times, elevate customer satisfaction, and improve overall team productivity.
