Brad Schow
Corporate Caring Award winner in the category of Education.
Mark is very active in the Columbus philanthropic community, and currently serves on the Board of Directors for Columbus Speech and Hearing, Alvis 180, The Goodwill Business Advisory Council, the Central Ohio Conscious Capitalism chapter and the Columbus Chamber of Commerce. He is also a recipient of the Business First’s 40 Under 40 Award. A proud graduate from The Ohio State University, Mark enjoys spending time with his wife, two girls and watching the Buckeyes deliver another win against Michigan.
Sessions:
AI won’t replace your team—but MSPs who leverage it well will.
The conversation around AI is shifting from hype to execution. This session gets real about how AI is already transforming MSP operations—from ticket handling and reporting to vCIO enablement and risk analysis. But the real differentiator? How you design your team to work alongside AI.
This panel explores how leading MSPs are rethinking org charts, reskilling roles, and building team cultures that embrace intelligent automation. Learn what AI should handle today, what it shouldn’t touch yet, and how to build a human+digital workforce that drives performance and retention.
What really happens between your first customer and your final exit? In this session, veteran MSP founders and PE-aligned executives share what to expect across each phase of the MSP lifecycle—from bootstrapping growth, through strategic recapitalizations, all the way to final exit. You’ll leave with a timeline of turning points, leadership identity shifts, financial tradeoffs, and boardroom dynamics that separate scalable leaders from stalled founders.
