Chris Day
CEO, ScalePad
Chris is a recognized technology leader, strategist and investor. He has been actively involved in the MSP industry since 2002 having led, acquired and exited multiple businesses. Through his investment firm, Chris has created and invested in several high-growth software and services companies. As chairman of the board, Chris oversees the long-term strategy and execution at ScalePad.
Sessions:
AI won’t replace your team—but MSPs who leverage it well will.
The conversation around AI is shifting from hype to execution. This session gets real about how AI is already transforming MSP operations—from ticket handling and reporting to vCIO enablement and risk analysis. But the real differentiator? How you design your team to work alongside AI.
This panel explores how leading MSPs are rethinking org charts, reskilling roles, and building team cultures that embrace intelligent automation. Learn what AI should handle today, what it shouldn’t touch yet, and how to build a human+digital workforce that drives performance and retention.
