Daniel Wang
Daniel Wang is a serial entrepreneur, former CEO of an MSP, one of the owners of a nationwide MSP, angel investor, and CEO and Founder of MSPbots.ai. Daniel started his own MSP world in 2008, and in the last 14 years, Daniel joined multiple MSP business groups like Robin Robins, Taylor Business Group, and TruMethods. He has accumulated tons of experience on how to scale an MSP to a national wide success.
Daniel combined his passion in AI, big data investment and extensive experience in operating and growing an MSP and founded MSPbots in 2019. This data-driven, business intelligence driven, process automation platform is dedicated to enhancing MSPs, and to help an MSP management team gain traction in their business. MSPbots help make business decisions quicker and more accurately, use bots to train employees in real time, and hold employees accountable to be fully in compliance of the company processes.
Sessions:
"AI agents will fundamentally reshape Software as a Service (SaaS) by automating traditional business logic and creating an 'AI tier' across applications." — Satya Nadella, CEO of Microsoft.
The Managed Services Provider (MSP) industry stands at the brink of a transformative shift driven by AI agents. As AI-driven automation rapidly gains traction within MSP operations, forward-thinking MSP owners must understand, adapt, and leverage this game-changing technology to stay competitive.
In this insightful session, you'll discover how AI agents are already reshaping day-to-day MSP operations—from proactive ticket triaging and intelligent automation to real-time customer interactions and predictive analytics. More importantly, you'll learn practical steps to ensure your MSP business is prepared to fully harness the potential of AI agents.
Join us to explore:
- What AI agents truly are, and why they're essential to your MSP's future.
- Real-world examples of MSPs effectively using AI agents today.
- Strategies to prepare your business data and processes to seamlessly integrate AI agents.
- Actionable advice on how to begin your AI transformation journey now.
- Don't miss this opportunity to stay ahead of the curve—prepare your MSP today for the inevitable AI-driven tomorrow.
