Harbinder Khera
Harbinder Khera is a visionary entrepreneur with over 28 years of experience founding and leading high-growth technology companies. He is the CEO & President of MindMatrix, a pioneer in partner and sales enablement automation, and the founder of multiple successful ventures including REbackoffice, Inc. and Vectre, Inc. Harbinder also serves as an investor and board member at Blinklink, Inc. and is a principal at Nervesparks.com, an AI consulting firm focused on digital transformation.
With deep expertise in Direct and Channel Sales Enablement, Harbinder is known for integrating AI and emerging technologies to drive operational efficiency and business growth. His leadership has consistently bridged the gap between innovative technology and practical business outcomes, making him a sought-after voice in the MSP, SaaS, and B2B enablement ecosystems.
Harbinder holds a Master’s degree in Information Networking from Carnegie Mellon University (CMU) and another in Computer Engineering from Florida Atlantic University. He has published extensively in IEEE conference proceedings and has delivered talks at global forums on wireless and high-speed networks. He is also a proud member of the Phi Kappa Phi honor society and the Dean’s Leadership Council at CMU.
A passionate advocate for people and progress, Harbinder’s work is guided by a mission to create meaningful impact, both in the industry and in the lives of his employees and partners.
Sessions:
As AI reshapes the business landscape, Managed Service Providers (MSPs) have a unique opportunity to leverage AI not just for operational efficiency, but as a strategic growth engine. This session explores how MSPs can implement AI across sales, marketing, service delivery, and client success to unlock new revenue streams, scale more efficiently, and enhance the client experience. You’ll learn how to build a phased AI rollout strategy from identifying high-impact use cases to training your team and measuring ROI—ensuring your organization is ready for the AI-powered future.
Key Takeaways:
- Learn how to align AI initiatives with your core business goals to drive measurable growth.
- Get a practical roadmap for deploying AI across your business in manageable, scalable phases.
- Understand the tools, skills, and KPIs needed to assess readiness, ensure adoption, and track the success of your AI investments.
