10 internal automations that improve your MSP's margins and efficiency: ticket triage and routing, onboarding and offboarding, RMM and PSA integration, automated reporting and QBR preparation, billing synchronization, renewals management, and security alert correlation. 10 client-facing automations you can package and sell: lead capture and CRM automation, intelligent lead scoring, automated follow-up sequences, customer service chatbots with escalation, invoice and payment reminders, content repurposing pipelines, and reputation management automation.