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Leading in Crisis with Arlin Sorensen

Whether your business has a technology or security setback in-house, or you’re impacted by a crisis such as our current pandemic, strong leaders must see those obstacles as opportunities. To keep your team focused on the positives, leaders need a strategy that includes a well-considered financial and go-to-market roadmap.

CEO Sunny Kaila talks with ConnectWise VP of Brand and Evangelist Arlin Sorensen about the current challenges faced by MSPs, including:

  • What MSPs should expect as they navigate through recovery
  • What steps are essential to push your MSP past just getting by to thriving again
  • Must-dos for owners and leaders during the transition back from any crisis

You can download Arlin’s “Leading in Crisis” document here: https://learn.itbd.net/arlin070320

 

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!

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