MSP Talent Solutions | Support Resources for MSPs

It’s not complicated. Stop Overthinking and Get Back to Basics

When situations become uncertain and new challenges arise, leaders sometimes get bogged down in unnecessary details instead of keeping focused on the basics. Join Sunny Kaila, CEO of IT By Design, as he talks about keeping things simple with Keith and Anne Schoolcraft, CEO, and President of a COUPLE of GURUS. After nearly 20 years in the MSP channel, these experts have weathered more than one storm and will share their lessons learned.

  • Keeping remote work simple while also maintaining engagement and culture
  • Don’t stop hiring for culture fit, it’s essential to success
  • Move outside your safety zone, even in uncertain times
  • Don’t be afraid to invest in marketing—it’s time to double down and not hold back
For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!