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MSP Hiring Hack - how to find the right fit, the first time

MSP Hiring Hack: How to Find the Right Fit, the First Time

 You just hired someone who has a background in the industry and experience that makes them the perfect fit. Their energy is high, and they’re excited to take on new challenges.  

The UNICORN of all hires. 

You get them onboarded and, 90 days in, you realize the person you hired has great ideas, but just can’t seem to execute to get the project across the finish line. You must let them go.  

How many times has this happened to you? It’s happened to us more times than we’d like to admit.  

Until…  

Our team became invested in learning about a ground-breaking new model and assessment that has revolutionized the way we look at work and our teams. It’s called Working Genius and was created by Patrick Lencioni, author of The Five Dysfunctions of a Team and Death by Meeting, and is powered by The Table Group. 

After we took the assessments and spent WEEKS understanding the fundamentals of the model, it really opened our eyes to understanding the TYPE of person we needed to fill the role, rather than focusing on the background that person had:  

  • Do we need a person who sees the expansion of opportunity on the horizon? 
  • Do we need a person to think big and generate new ideas for our company?  
  • Do we need a person to be able to poke holes in those ideas generated? 
  • How about a person who can rally the troops and inspire them to do the best work possible? 
  • Or someone who helps others to see the project through? 
  • Or just a workhorse who loves to check things off their to do list? 

Most importantly, does the person we are interviewing get joy out of doing the types of tasks we need them to do? After all, we already have an idea person. 

Using our UNICORN example from above, they enjoyed brainstorming new ideas but became frustrated when they had to push them forward—when that is what the company needed.  

Hiring the wrong person is EXPENSIVE and EXHAUSTING! Not just in terms of the time invested in that one person by so many other employees calling, interviewing, onboarding, and training, but the reinvestment you then have to make in your search, again!  

We’ve been able to save hours and $$$ by simply implementing a few things we’ve learned from Working Genius and we couldn’t be more excited to share this model with you at Build IT LIVE ‘24!  

We’re taking the pieces that took us WEEKS to learn and putting them into a FULL DAY, HANDS-ON experience led by the Working Genius team themselves! 

If you’re hoping to: 

  • Maximize joy and fulfillment 
  • Increase productivity 
  • Lead better meetings 
  • Improve hiring 
  • Boost morale 
  • Build effective teams 

You’re not going to want to miss this! If you are thinking of doing this training on your own (like we did) you’re looking at spending upwards of $6,250 per person! But since, we’re bringing Working Genius to you at Build IT LIVE ‘24, you’ll be able to provide your entire team with an eye-opening experience for just $599 a person (that includes all 3 days of Build IT LIVE too ???? 

This experience is learned best with your entire leadership team! That’s why we’ve created a “Take My Team4-pack! Get 4 tickets to Build IT LIVE ‘24 for just $250/ticket! 

Hurry! Limited spots available. Save your seat now! 

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!