Developing Long-Lasting Technical Leaders

One of the secrets of successful businesses—MSP or not—is cultivating talent from within to create an amazing culture firmly rooted in your values. Many businesses look for managers and leaders in the resumes of their young hires. But what about technical talent? Are you growing the engineers and tech leaders you want from day 1? We’ll explore how to turn young talent into tomorrow’s technical leaders, and help you win the talent war.

  • Your talent roadmap strategy
  • Engaging your team
  • Creating the leadership challenge

About Javid Khan

As CTO of a Master MSP, Javid Khan spends his days (and occasionally nights and weekends) making sure customers are happy. But often than not, he is leading a team of 200-plus service experts, creating the policies, documentation, workflow, and training needed to meet industry-standard and higher SLAs, ensure customer expectations are surpassed, and hold a global services organization accountable for seamless technology support.

Javid joined IT By Design almost 13 years ago, working through several roles, learning along the way. He’s developed a deep expertise in services delivery alongside technology savviness when it comes to keeping a global business operating smoothly, with collaboration and security held to the highest standard.

Before joining IT By Design, Javid was an IT manager. He earned his bachelor of arts in Pre-Medicine/Pre-Medical Studies from Saint John’s University. Javid lives in New York with his wife and two sons.

Invite Javid to be a speaker by contacting Gennifer Biggs, IT By Design, genn.biggs@itbd.net  (814) 449-2676