MSP Talent Solutions | Support Resources for MSPs

The Main Event: Build Your Sales Organization on Process and Systems

Building your sales organization can be a hurdle that stands between your MSP and true success. Listen as renowned sales coach Jack Daly sits down with IT By Design’s CEO Sunny Kaila and talks about building the foundation for your revenue team; while recruiting, hiring, and trusting your sales organization.

  • Before you hire, take time to build your sales playbook, systems, and processes
  • Teach your team the key questions behind great sales success (hint, it’s not about the technology)
  • Why recruiting is a process, not an event
For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!