Professional
& Consulting Services

Whether you have vendor-specific needs, such as optimizing your ConnectWise Automate RMM, or core IT projects where you need additional engineering support, we have the talent you need.

System Health Check

  • Complete review of ConnectWise Automate implementation to ensure optimization
  • Full integration with ConnectWise Manage

Automate Configuration

  • Configure monitoring and alerting
  • Safeguard systems with recommended patching policies
  • Configure Virtualization Manager, then monitor maintain virtual environments
  • Fine-tune Ignite Manager
  • Integrate A/V and Backup solution with ConnectWise Automate tool

Automate Configuration

Just getting started? We’ll set you up for success with our collaborative approach to configuring your MSP tool stack.

  • Automation
  • Windows patching
  • PSA integration and ticket tuning
  • Monitoring with Ignite
  • Agent deployment
  • Backup and A/V solution integration
  • Dedicated RMM Admin
  • Weekly/biweekly calls with POC
  • Coaching informed by more than 15 years’ experience as a Master MSP
  • Creation and execution of a tailored ConnectWise Automate best practices

Automate Configuration

Consulting Services

  • When another pair of helping hands is needed to get a crucial project completed, IT By Design’s consulting services delivers the technology expertise you need to help your organization implement and manage end-to-end solutions.
  • RMM Setup
  • Cloud Migrations
  • Network Refresh
  • Virtualization
  • Email Migrations
  • Health Check

General Pro Services

Completely White Labeled Comprehensive Project Implementation

Do you wish you could provide your clients more in-depth services? When another pair of skilled hands is necessary to get a crucial project completed, IT By Design’s consulting services delivers the technology expertise you need. We’ll help your organization implement and manage end-to-end solutions including:

  • RMM Setup
  • Cloud Migrations
  • Network Refresh
  • Virtualization
  • Email Migrations
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