In the latest episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila engaged in a compelling conversation with Bruce McCully, Chief Security Officer at Galactic Advisors. The discussion revolved around the intersection of artificial intelligence (AI), compliance and the opportunities available for managed service providers (MSPs). Here are the key takeaways from their insightful chat.
Building Value Through Partnership
Sunny kicked off the conversation by expressing gratitude for the partnership with Bruce and his commitment to creating value for the MSP community. Bruce’s alignment with IT By Design’s mission to foster value creation within the channel was evident. This shared vision of enhancing the MSP community reflects a deep-rooted commitment to mutual success and innovation.
The Value of Recurrent Engagement
Bruce emphasized the motivation behind his continuous participation in Build IT LIVE. His goal to protect a million people aligns perfectly with the objectives of the conference and its attendees. The event serves as a platform for professionals seeking to improve their organizations and security postures. Bruce’s enthusiasm for returning each year and sponsoring the event highlighted the value he places on these interactions and the community’s shared goals.
Exploring Compliance and AI Opportunities
Bruce outlined two main areas of focus for his upcoming session at Build IT LIVE 2024. Firstly, he discussed the urgent need for MSPs to engage in compliance services. He highlighted the significant margins associated with compliance and business continuity services and warned of the risks if MSPs do not seize these opportunities. With competitors like CPAs and consultants also targeting these lucrative positions, MSPs must act swiftly to avoid losing ground.
Secondly, Bruce delved into the realm of AI. He addressed the concerns many MSPs have about monetizing AI and how it can become a new revenue stream. Bruce stressed the importance of data classification and governance to ensure that AI systems do not misuse private data. His session promises to provide valuable insights into how MSPs can harness AI not only for operational efficiency but also as a strategic asset for client security.
Memorable Moments and Community Spirit
Reflecting on past experiences at Build IT LIVE, Bruce fondly recalled the memorable and unique touches that make the event special, including the beloved cookies. This anecdote illustrated the level of care and creativity that IT By Design invests in making the event exceptional. The effort and thoughtfulness put into details like these contribute to an unparalleled experience, reinforcing the importance of personal touches in professional settings.
Looking Ahead
As the conversation wrapped up, both Sunny and Bruce expressed their excitement for the upcoming Build IT LIVE event in Orlando. The synergy between their goals and the community’s needs ensures that the conference will continue to be a vital platform for learning, networking and growth.
Register now for Build IT LIVE 2024 to attend both Bruce’s session and other breakout sessions across educational tracks such as team building, M&A, leadership, business and financial growth, security and AI, and Life By Design.
