MSP Talent Solutions | Support Resources for MSPs

IT By Design Ranked Among World’s Elite 501 MSPs

Annual MSP 501 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Managed Services

JULY 30, 2020—IT By Design, (ITBD), a market leader for providing engineering talent to IT service providers, has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings. This is the second time IT By Design has earned a spot on the list.

For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities, and company and customer demographic information. Applicants are ranked on a unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency.

“We are humbled to be included on this incredible list of groundbreaking MSPs,” said Sunny Kaila, CEO and founder, IT By Design. “We’re so proud of our team for its ongoing commitment to each other, our customers, and the MSP community, and we look forward to continued success rooted in our people-centric philosophy.”

“For the third year running, the applicant pool for the annual MSP 501 has grown year-over-year, making this year’s list the most competitive in the survey’s history,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “The MSP 501 leveraged judgement methodology brand-new in 2020 to drill down into not just what makes a big managed service provider, but what makes a great managed service provider. The 2020 winners are truly the best examples of innovation, business acumen, and strategic savvy on the planet. We extend our heartfelt congratulations to the 2020 winners and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of both the 501 and the thriving managed services sector.”

The complete 2020 MSP 501 list is available at Channel Futures.

About IT By Design

With more than two decades of experience as a technology services provider—first as an MSP, and then for MSPs—IT by Design (ITBD) continuously helps clients navigate the transforming technical landscape. As the authority on MSP-trained technical talent, we bridge that gap through a variety of solutions: dedicated staffing, 24x7x365 NOC services, helpdesk solutions, and professional services. We guarantee accountability, reliability, and integrity. Headquartered in New Jersey, ITBD has two locations in India.  www.itbd.net.

About Informa Tech

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training, and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs, and 225,000 delegates to our events.

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!