MSP Talent Solutions | Support Resources for MSPs

Bring Out the Best in Your Team

Career development & leadership training for MSP professionals.
Learn more about our current courses and programs.
“Coming together is a beginning. Keeping together is progress. Working together is success.”
– Henry Ford –

Nothing has better ROI than the investment you make in your talent.

The MSP market is competitive
Offering best-in-class professional development opportunities is the most effective way to attract, retain, and nurture your top talent who will help your business grow and scale.

Premier professional development opportunities customized to the needs of today's MSP professionals

Build IT Communities programs give your team:

Practical tools & processes
Access resources and templates to optimize every element of your MSP operation
Valuable industry insights
Learn how to improve collaboration and communication to create highly engaged teams
In-demand business skills
Share insights with like-minded peers and review industry best practices to build a thriving business

Training suited to your business needs:

Corporate Training
Build IT Corporate Training Programs offer a unique opportunity to help:
Communities of Practice
Specialized training in a lively group learning environment to help top talent unlock their full potential:

Level up your team’s leadership skills to take your business to its next stage of success

Build IT Communities are designed by an MSP for MSP professionals
Industry experts facilitate every course with a peer-to-peer learning approach to help everyone expand their skills and grow as professionals.
Create a highly-engaged team to fulfill your business vision
Join a program and get a
FREE TICKET to our live event!

What they are saying


Teaching Tuesday

We do the research, so you don’t have to! New studies on how to efficiently grow your MSP are released constantly! Every Tuesday, Rita Hayre, Chief Learning Officer at Build IT, shares helpful information and tools that will help your MSP thrive!

Candid Kam

You’ll laugh, you’ll cry, you’ll learn. If you know Kam Kaila, President of IT By Design, you know she talks straight. Every Wednesday, Kam shares something she’s learned that has helped her and her husband build a successful business for the past 20 years!

Sunny's Silver Linings

Every Thursday, Sunny Kaila, CEO of IT By Design, and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve success in the channel.

“To win the market place,
you must first win the workplace.”
– Doug Conant, CEO of Campbell’s Soup –