The #1 AI Growth Partner For MSPs

Our AI Offerings

AI Trainings: Executive AI Leadership Accelerator

Learn how to operationalize AI across every MSP function through a structured, role-based 4-week sprint. Each program blends live strategy sessions and real-world implementation.

Masterminds: AI-Native Peer Groups for Leaders

Join a private peer group boardroom of MSP founders and executives scaling with AI. Each cohort drives accountability, and valuation, powered by peer collaboration.

Managed AI Agents: Agents as a Service

Our turnkey AI copilots eliminate operational friction. We deploy, host, and continuously optimize ready-to-run agents designed for 24/7 performance, accuracy, and scale.

AI Professional Services: Consulting Services

Partner with ITBD’s AI experts to design, build, & scale automation that fits your MSP model. From advisory to engineering, we deliver intelligent systems that unlock efficiency & ROI.

The Four Roadblocks
Holding Most MSPs Back from AI

We’ve worked with hundreds of MSPs. Most of them come to us saying one—or all—of these:

I don’t know where to start.

No bandwidth to do this ourselves.

I don’t want to build. I want to plug in.

We solve these problems. Every day.

Why AI By Design?

We use AI daily across service, sales, and marketing

Built by MSPs, for MSPs—with 22 years of experience

We provide the connective tissue between AI era and MSP DNA

Strategic partnerships with REWST, OpenAI, and Azure

Want to Hire AI Instead of Building it?

YourBot

Voice assistant for L1 tickets

HRHelper

Automates onboarding/offboarding

SupportScout

AI triage + escalation logic

BrandRep

Marketing agent that writes like you

SalesPro

Follows up, summarizes calls, updates CRM

Don’t add headcount. Add intelligence.

Get AI Ready Before the Rest of the Market Catches Up

Fill out the form and one of our executives will reach out
to you soon to discuss the next steps.