AI Professional Services

Designed exclusively for MSPs, integrating strategy, engineering, and operations expertise into a single framework that accelerates transformation.

Lead the AI Revolution, or Be Disrupted by It

Because your next phase of growth won’t come from more people, it’ll come from smarter systems.

AI Assessments & Roadmaps

Evaluate your environment, tools, workflows, data posture, and maturity levels.

AI Agents

Custom GPT and Copilot-style systems that automate key MSP workflows and deliver measurable ROI.

AI Automation

Automate PSA/RMM tools like ConnectWise, HaloPSA, and Rewst to eliminate manual processes and boost efficiency.

AI Platforms

Design unified intelligence systems connecting sales, finance, HR, and operations, providing actionable business insights.

AI Advisory & Fractional Leadership

Strategy, build, and innovation, all under one partner.Strategy, build, and innovation, all under one partner.

ITBD’s AI Assessment & Roadmap™

A structured diagnostic and 90-day plan designed to identify your AI maturity, uncover your biggest opportunities, and give you a step-by-step path to safe, profitable adoption.

Includes:

15-question AI Readiness Survey
Maturity scoring (Stages 0–2)
A customized 90-day AI Roadmap
Identified quick wins
Governance, training, and security recommendations
Clear next steps mapped to your business

This Is Where MSPs Stop Dabbling and Start Operationalizing AI

Evolve from Managed Services to Managed Intelligence

IT By Design helps MSPs unlock the full potential of AI through strategy, automation, and innovation, empowering you to scale efficiently, grow profitably, and lead confidently in the AI era.

The Value Engine for MSPs

Why MSPs Choose IT By Design

IT By Design’s AI team automated 40% of our manual workflows, Real AI impact.

By MSPs, for MSPs

We understand your business model, tools, and challenges, because we’ve lived them.

Global Talent Advantage

U.S. strategy powered by global AI engineering excellence for cost-efficient delivery.

Ethical & Secure AI

Responsible, compliant, and human-centered design in every solution.

From Vision to Execution

Strategy, build, and innovation, all under one partner.

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Partner With IT By Design, Your AI Professional Services Partner