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MSP Talent Solutions | Support Resources for MSPs

Upcoming Events

See you soon!

While we’re currently not participating in any upcoming events, we’re always working on exciting opportunities. Stay tuned for the next one we will be at!

In the meantime, register for our event—Build IT LIVE—for all the knowledge you would need to build your MSP’s winning team.

11

June, 2025

1:00 PM ET

Build IT BRIEFS
Unlock the Future of Service Delivery with the Customer Portal

In this exclusive webinar, join Tim Barton-Wines, Executive at Halo, and Javid Khan, CTO at IT By Design, as they reveal how MSPs can move past inefficient omni-channel support and elevate service delivery with a powerful customer portal.

Tim, a leader who has driven the success of hundreds of portal transformations will share actionable insights on how to cut down on ticket volume, eliminate delays, and deliver faster, more responsive service—all while reducing the need for extra resources.

Key takeaways:

  • Why omni-channel support is slowing your growth and frustrating clients
  • The blueprint for a successful portal implementation that drives real results
  • Proven strategies to boost self-service adoption and operational efficiency
  • How to position your team and tech for lasting success
 

Don’t miss this opportunity to revolutionize your service model and elevate customer satisfaction.

2

July, 2025

1:00 PM ET

Build IT BRIEFS
Communicating Change Effectively

4-6

August, 2025

Build IT LIVE 2025

“Gain practical knowledge and actionable insights to give the boost your MSP deserves. Dive into sessions led by top-tier speakers from the MSP channel community, experience world-renowned training, Coaching corner, Life By Design session by our CEO Sunny Kaila, and much more—without the sales pitches!

Register for BUILD IT LIVE 2025 today! Use code “BIT250” to grab your ticket for an exclusive price of just $250! This is an opportunity you can’t afford to miss.”

13

August, 2025

1:00 PM ET

Build IT BRIEFS
Resilience & Adaptability

3

September, 2025

1:00 PM ET

Build IT BRIEFS
Navigating Conflicts as a Leader

1

October, 2025

1:00 PM ET

Build IT BRIEFS
Fostering a Conflict-Resolution Culture

5

November, 2025

1:00 PM ET

Build IT BRIEFS
Inspiring Creativity in Teams

3

December, 2025

1:00 PM ET

Build IT BRIEFS
Leading with an Innovative Mindset

Leaving so soon?

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And while you’re at it,
Grab our eBook

The Cost of High Turnover

Understand the impact of employee turnover on your business and how to fix it.