SOC Services

Protect Your Clients 24×7 with Shield
If security alerts, monitoring and remediation are bogging down your service to customers and driving your engineering team around the bend, we can help.
With IT By Design Shield, you can choose from standalone SOC monitoring, more robust SOC + NOC service, or bundled SNOC monitoring and remediation for full support.
With our simple per site pricing, you’ll save your customers some cash and have the opportunity to grow your margins at the same time—all while you sleep better knowing your clients’ data is safe and ITBD has your back.
ITBD SOC2 certification assures our MSP partners that their systems and data is secured. To comply with SOC2, ITBD has established rigorous security policies and procedures in accordance with AICPA standards.
Let’s talk if your MSP is:
- Struggling to find engineers with security expertise
- Overwhelmed by remediating security alerts
- Concerned about compliance needs/regulations
- Worried about increased cyberattacks
- Dedicating expensive talent to manage security “noise”
- Concerned that security is overwhelming
- Potentially overwhelmed if a vendor breach occurred that spread across entire customer ecosystem
- Losing business because of security costs or scalability
SOC
STANDALONE
◆ 24×7 Security Monitoring ONLY
◆ No remediation
SNOC
WATCH
◆ 24×7 NOC
◆ SOC Monitoring
◆ SOC Remediation
◆ NOC Remediation
SNOC
CARE
◆ 24×7 NOC
◆ SOC Monitoring
◆ SOC Remediation
◆ NOC Remediation
◆ NOC Proactive Maintenance
SNOC
IGNITE
◆ 24×7 NOC
◆ SOC Monitoring
◆ SOC Remediation
◆ NOC Remediation
◆ NOC Proactive Maintenance
◆ NOC/SOC Service Requests (MACD-Up to 1 hr.)
Don’t forget, you can layer RMM Virtual Admin over any of these options—using either your existing RMM tool or our new ITBD RMM offering.
System Organization Control (SOC2) is a technical auditing process used to validate the systems and controls designed by an organization to secure its customer data. SOC2 reports are conducted by independent auditors, who measure the availability, and security, and effective safeguards and controls are in place.