Nearly everyone agrees that keeping good employees is far easier than finding and attracting new talent. But beyond that, the value of engaged employees connects directly to your company’s bottom line.
The first three elements of IT By Design’s equation for effective employee engagement were covered in last week’s blog—performance management, collaboration and understanding what employees are thinking. Now on to the next three. Remember, each element is equally weighed in the success of your efforts—it takes all six.
In nearly any relationship, communication is key. Companies often focus solely on informing their customers about their business, but forget to keep their own employees in the loop. A couple of suggestions:
This may be the easiest step for your organization to take, and it’s a great starting point. Involve your entire team to brainstorm how you want to celebrate holidays, birthdays and anniversaries. Create a “Wall of WOW” highlighting team member success. Plan a Go-Givers activity in your community, providing the opportunity for your team to engage with each other and enjoy contributing to the places you work and live. Create fun videos that stand alone, or highlight any of the above. Not only are videos entertaining to create, but they are also wonderful tools for recruiting.
If you’ve never built a RACI chart, don’t be intimidated. It’s a simple spreadsheet that captures everyday job tasks in big buckets. For example, a marketing team might have lead gen, public relations, events, digital content, etc. Once that step is complete, list out which team members are Responsible, Accountable, Consulted, Informed for each task. Armed with this document, every single team member can see at a glance what they are held accountable for, who they should work with to execute each task and clearly understand what other team members need to be in the know. It also directs the bigger team if they need help with a particular activity.
While these elements of effective employee engagement may seem overwhelming, our advice is to start with five simple steps: build your RACI chart, do your career development plans, create a Wall of WOW, work with each team member on their individual scorecard and start holding daily morning huddles.
You will be well on your way to success.
Need some ideas for engagement activities with your team? Complete the form below and we’ll share our favorites.