Turning Tables in the MSP Industry with Sunny Kaila and Todd Billiar

The tables have turned on this special episode of Sunny’s Silver Linings! This time, ITBD CEO Sunny Kaila is interviewed by ITBD’s very own Todd Billiar, Director of Channel Partnerships. Listen as they discuss the importance of having a growth mindset when recruiting technical talent – it’s the #1 challenge for MSPs especially in this new post-pandemic world. With ITBD’s continued success over the last 20 years, there’s really no one better to get great advice from on how you can build the right brand for your MSP that sets the tone of your company culture, ultimately making recruiting easier.

• The importance of building your employer brand in the channel

• Ways to invest in people-first programs from social media to education

• Focus beyond technical talent – how to recruit the right set of leaders

• Why being intentional with employees from start to end can help with staff turnover