MSP Talent Solutions | Support Resources for MSPs

Mentoring Matters: Essential for Leaders, Teams, and Your Business Success

One of the subtle elements of leadership is mentoring. Not only do all leaders need to find their own—men and women who inspire them, hold them accountable, challenge them—but they need to be mentors themselves. And perhaps most importantly, leaders need to tackle the challenge to create a culture to nurture mentoring from top to bottom. In this session, we’ll discuss the definition of mentoring and why it can drive amazing transformation within your business.

  • Find a Mentor: What does a mentor do, and how do you go about finding (and approaching) one?
  • Be a Mentor: What you need to consider before agreeing to mentor, and your responsibilities
  • Create Mentors: How do you foster mentorship within your team, and encourage them to take those skills into the community
  • Ladies only: Mentor through the challenge of strong female leadership

About Kam Kaila

As a partner and president of IT By Design, Kam is the company’s brand ambassador, responsible for building the brand worldwide. As Chief Community Officer, she leads the company’s community, marketing, and sales teams, and her vision has guided ITBD to its role as a leader in the MSP community.

In an extension of her role, Kam is the inspiration and engine behind Build IT; an education-first channel event and newly launched online university that facilitates sharing best practices and knowledge by true channel educators through templates, tools, and scorecards that MSPs can apply immediately in their companies.

Along with being one of the principals of ITBD, Kam is the recipient of numerous channel accolades, including Woman of the Channel/Power 100 awards and Influencer of the Year. She drives awareness and partnership with MSPs through her energetic, engaging delivery of educational content at channel events such as IT Nation, Robin Robins, DattoCon, and in webinars and channel publications.

Kam has a master’s degree from both Rutgers University and the New Jersey Institute of Technology. She has been a respected professor at Rutgers University and Hudson County College. Both the office and home mom, she is actively involved with her three sons and her community in New Jersey.

Invite Kam to be a speaker by contacting Gennifer Biggs, IT By Design, genn.biggs@itbd.net  (814) 449-2676

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, September 9-11, 2024 in Orlando, FL!