MSP Talent Solutions | Support Resources for MSPs

You Either Win Or You Learn In The MSP Business with Ammara Abedi

A poor hiring decision or promoting the wrong candidate to a leadership position can have a huge negative impact on your MSP business. So how can you improve your ability to identify qualified candidates for the right roles?

Find out in this edition of Sunny’s Silver Linings with Ammara Abedi, a strategy consultant with Insperity. She’s an organizational psychologist who helps businesses implement employee strategies and programs, such as diversity and inclusion. She shares with you the critical questions to ask when assessing a team member’s individual leadership potential, as well as the importance of being self-aware of your own unconscious biases that create blindspots that lead you to make poor staffing decisions.

For more content like this, be sure to follow IT By Design on LinkedIn and YouTube, check out our on-demand learning platform, Build IT University, and be sure to register for Build IT LIVE, our 3-day education focused conference, August 4-6, 2025 in Jersey City, NJ!